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(WIDESPREAD) ROG Scar-15 Fan speeds capped recently even in manual mode

CyberAK
Level 7
This discussion is about ROG Strix Scar-15 G533Q_. In turbo mode Asus has capped the fan speeds to 5100rpm, but you could get past that in manual mode by setting a custom fan curve. Many Scar-15's got to around 7000-8000rpm at 100% fan speed. But recently Armoury Crate has seemed to cap the fan speeds of the CPU at 6100rpm and the GPU at 6300rpm both at 100%. This issue is not hardware based since MyAsus app is able to reach much higher rpm around 7-8k during a diagnostic test. This is drastically affecting performance for many users, for me personally it has increased the temps by 6-8C which is quite a lot since we are talking about a Gaming Laptop here! I have also contacted many other Scar 15 owners on Reddit whom also are experiencing this issue. I do not know if this was done intentionally or by mistake.

I request Asus to look into this issue as soon as possible and roll out a fix since many people are unable to use their devices at their full potential thus leading to bad reputation for ROG devices.

Information:-
Item Version
---- -------
Armoury Crate UWP App 5.1.5.0
ROG Live Service 1.4.10.0
Aura Service (Lighting Service) 3.05.40
Armoury Crate service 5.1.9
Aura Wallpaper Service Not installed
ASUS Aac_NBDT HAL 2.5.12.0

----------------------------------------------------------------------------

BIOS VERSION- 327

OS-
Edition Windows 11 Home Single Language
Version 21H2
Installed on ‎x/‎xx/‎xxxx
OS build 22000.675
Experience Windows Feature Experience Pack 1000.22000.675.0

Personal specs- ROG Strix Scar-15 2021 G533QS Ryzen 9 5900HX RTX 3080 8GB, 16GB DDR4
4,586 Views
4 REPLIES 4

joetong
Level 7
The stupid Asus think we're using the desptop or want us RMA within warranty due to the heat cannot cool down by their great software!

Triton_se
Level 8
After Windows (10 x64) Update installed BIOS 327 on my laptop G17 G713QR , fans in Manual mode now have lowest speed of 3000rpm on both CPU and GPU. My 24/7 fan profile uses 1900/1600rpm as lowest speeds. I set 54W max for CPU and stock GPU for this profile.

Latest Armoury Crate ofcourse and I think I had BIOS 325 before this 327, things worked well then.

This is similar problem when Armoury Crate was updated quite some time ago(more than 6 monts ago?): Manual mode behaved exactly like Turbo mode, fans would decrease to minimum 3000rpm and then stop completely, 0 rpm at 45C and lower.

I only use Manual mode

// EDIT
I'm back on BIOS 325... fan profiles work again in Manual mode.

ctakata89
Level 8
Same problems, also when GPU goes into power saving mode its fan shuts down completely. Rog strix g713qm bios 318

TTLucian
Level 9
Related:
https://rog.asus.com/forum/showthread.php?128882-2021-ROG-Strix-SCAR-15-G533QS-BIOS-Version-327&high...
I too only use manual mode and speeds jump from 0 to 3000.
Reported this to customer support. They said they forwarded the issue to the development team. No reply since then!