Product registration
Hello,I recently recieved my astral 5090 lc oc, but i am unable to register it with asus. It says "invalid serial number" in armory crate and doesnt work on the asus site either. I have tried using o and 0's.
Forum Posts
4070 Dual P vs Q
HiIt seems that there's a misleading marketing name used here?It seemd the card does not have the dual BIOS indeed, the a dual BIOS mobo, seems the switch will just put a resistance before the fan voltage to reduce their speed a little, just that, an...
ASUS service centre gave me a defective GPU replacement?
I got myself ASUS RTX 4070 Dual 12Gb OC last year (2023) and about few weeks ago end of Nov 2024 I started getting lost signal on random interval not only while gaming but sometimes just regular use like watching youtube. Audio still running in the b...
RMA NIGHTMARE
I have sent in my ROG STRIX 3080 for a defective rgb strip, the process was going okay, I packaged the graphics car like a fortress when shipping. I have kept all my chat logs and have since forwarded all my current info to my attorneys office, I was...
Resolved! We found out that your SN & PPID number is incomplete, please provide a clear version
Hi im still waiting i got email saying send to ROG_Forum@asus.com. We will proceed your application once we get your reply.Thank you.I did this 22 hours ago i did send a couple wrong pictures i thought was the ppid number but it was wrong so i found ...
Resolved! ASUS WHERE IS MY BUNDLE CODE?
I have recently purchased a 4080 super oc white edition gpu and with my invoice i was informed that i can also redeem the "Black Myth: Wukong" game for free due to a limited time event which my gpu was eligible for. I followed all the steps and instr...
Resolved! Where can I find my code of BlackMyth?
I have followed the instruction steps to register my ROG STRIX 4080 Super White OC., and the page said Success. BUT I GOT NO ANY OF THE BUNDLE CODE. I mean your website said the code will show on the screen but I got nothing yet. I tried to do it aga...
Re: Cannot register game code in Asus web page
There are two fields to enter ppid. Although I am entering the correct ppid, its giving the same error
RMA NIGHTMARE WITH 4070 ti
I've literally have been given no answers when asked about rma procedures in regards to my rog strix 4070 ti. almost 15+ calls and all ive been given is the same teleprompt response for the damaged card that they sent to me as a replacement for my or...
Asus Turkey Service Unauthorised Repair and Gross negligence
Hello, I own a Asus Tuf 4070 Ti and had to send it to service (ServisPoint) under warranty about 5 months ago due to overheating issues. I have a well ventilated case with 8 fans inside (positive pressure). Despite this gpu had 80 degrees temps with ...
