Dear ASUS Support Team,I am filing a formal complaint against your authorized service center in Ukraine, "KROK TTC" (Kyiv). I believe my premium graphics card, ROG-STRIX-RTX3090-O24G-WHITE (S/N: M8YVCM00M004RMZ), is being handled unprofessionally.Cas...
I bought a flagship ASUS 4090 expecting premium quality and support. What followed was nearly two months of negligence. After sending the GPU for RMA, the process itself took close to a month. When I finally received the replacement, the seal was alr...
Hello everyone and hopefully someone from Asus. I have tried creating a support ticket but i get a constant error when pressing the E-mail link here on the Asus website so i have to try here on the forum instead. I have had my 5090 astral LC OC since...
I have sent in my ROG STRIX 3080 for a defective rgb strip, the process was going okay, I packaged the graphics car like a fortress when shipping. I have kept all my chat logs and have since forwarded all my current info to my attorneys office, I was...
Hello,I purchased this GPU on December 2, 2024, and it’s been great up until recently. A few days ago, I noticed a significant increase in fan noise from my PC. After checking, I found it was coming from the GPU. I verified that all drivers and BIOS ...
Hello! I'm having major issues installing Armoury Crate. 501 error on light installation, no progress on full installation.
I sent a GPU to asus rma last week, the RMA status page said Your product has been received and diagnosed by our technician, currently in the process of parts replacement till yesterday. But it change to Your product has been received and currently i...
Hello,I bought 2 week old used Asus GeForce RTX 5090 Astral LC OC GPU from private seller. I have photo of original invoice and this GPU is from Amazon.es and its bought new on 17.4.2025. I have contacted Amazon support several times but they dont ha...
Hello,I recently recieved my astral 5090 lc oc, but i am unable to register it with asus. It says "invalid serial number" in armory crate and doesnt work on the asus site either. I have tried using o and 0's.
HiIt seems that there's a misleading marketing name used here?It seemd the card does not have the dual BIOS indeed, the a dual BIOS mobo, seems the switch will just put a resistance before the fan voltage to reduce their speed a little, just that, an...
