[Windows 11/10] Troubleshooting - Unable to Enter Sleep or Hibernate ModeApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld If you experience that the device doesn’t go into Sleep or Hibernate modes, please refer to the following ...
[Windows 11/10] Troubleshooting - Yellow exclamation mark in Device ManagerApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC The yellow exclamation mark in Device Manager is a common problem which indicates that the syste...
[Windows 11] Troubleshooting - No Wi-Fi network connectivity when installing Windows 11Applicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC, Wireless Router If you encounter a lack of wireless network connectivity during the...
[Windows 11/10] Troubleshooting - External Keyboard/USB Keyboard/Wireless Keyboard IssuesApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, Motherboard, MiniPC, Accessory, NUC The external keyboard includes wireless USB keyboard,...
[Windows 11/10] How to check if my device supports WiFi 6Applicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld WiFi 6 is the latest generation of wireless internet connection technology. It offers users faster upload and download spe...
[Windows 11/10] Troubleshooting - Yellow Exclamation Mark (yellow bang) on Firmware/Firmware update was unsuccessfulApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld If you recently updated the BIOS on your device and the Firmwar...
[Windows 11/10] Troubleshooting - External Display Connection IssuesApplicable Products: Notebook, Desktop, All-in-One PC, Gaming handheld, Motherboard, MiniPC, NUC, If you experience the problem of external monitors, such as abnormal display or audi...
New features in Windows 11Applicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC This article describes some new features in Windows 11 briefly, and you can refer to the Microsoft Windows 11 website for more introduction. New ...
[Windows 11/10] Troubleshooting - Automatic Shutdown/Restart IssuesApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, Motherboard The causes of automatic shutdowns/restarts in devices can vary, ranging from hardware issues such a...
[Windows 11/10] How to optimize your gaming experienceApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld The gaming experience may be different because each device has different hardware and software. This article describes some...
How to Configure or Resolve Forgotten BIOS Password/UEFI Password/Boot PasswordApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, Motherboard, MiniPC The BIOS (Basic Input/Output System) password is a security feature designed to...
[Windows 11] Frequently asked questions about Windows 11What is the Microsoft Windows 11 Operating System?Windows 11 is the next major version of the Windows operating system (OS) that Microsoft plans to release before the end of 2021. Microsoft has ...
[Microsoft Office] How to uninstall Office programsApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld This article describes how to uninstall Office program from your Windows device. The step to uninstall Office depend on the type...
[Windows 11/10] How to create and use Windows System Image to restore your systemApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MiniPC If a critical issue occurs on your device (such as unable to enter Windows Operating Syste...
MyASUS - System DiagnosisApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld MyASUS System Diagnosis lists seven scenarios commonly encountered with PC devices and a one-click overall Hardware diagnostic. Each scenario comes with a...
MyASUS - Why can I only see the partial features in the MyASUS app?Applicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld When you download MyASUS from the Microsoft Store, you may find it only supports partial functions, excluding Sy...
[Windows 11/10] How to disable Fast Startup in WindowsApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, Motherboard, Graphics card, LCD Monitor, MiniPC Fast Startup is a feature designed to expedite the boot-up process of Window...
Laptop Frequently Asked Question (FAQ)The following lists the Laptop Frequently Asked Question (FAQ), you are able to find a troubleshooting solution to resolve the problem you met.Problem CategoryProblem itemFAQ linkWindows Operating System / Office...
[Windows 11/10] How to Install Drivers Downloaded from the ASUS SiteApplicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, MotherboardNote: The following installation method is exclusively applicable to devices with x86/x64 architect...
[Windows 11/10] Backup and Restore your files (File History)Applicable Products: Notebook, Desktop, All-in-One PC, Gaming Handheld, Motherboard, LCD Monitor, MiniPC Use 「File History」 to back up your files to an external drive such as a USB flash dri...
