Service-Related Inquiries
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B650E-I with EXPO (BIOS 1616)

Dear All,MOBO- Asus ROG STRIX B650E-ICPU - Ryzen 7 7700XRAM - Trident Z5 Neo (M-die) F5-6000J3038F16GX2-TZ5NI'm a happy owner of a new B650E-I. The system works fine with everything on stock.However, after enabling EXPO-1 or any other EXPO profile (w...

Mosa by Level 1
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Spill mountain dew on keyboard

Help!!!!!!! I spilled mountain dew by mistake on my Asus Scar g15 533QS mechanical keyboard. It was not too much. But area it was spilled have keys issues. Keyboard works fine but keys feel hard to press and feel like its stiffed. Tactical is not wor...

Unable to submit RMA request

It looks like the RMA request website is broken. I've also tried online chat but there are no available agents...Thank you for using the ASUS Online RMA feature.It looks like your serial number(SN:undefined)has already been issued an RMA.For your ref...

"S******gery"

The new ROG Motherboards for Ryzen 7000 series, and in this example, the:  "ASUS X670E Crosshair Hero"Well.. What else can I say but 2 things.1. Just watch this from Gamers Nexus: https://www.youtube.com/watch?v=cbGfc-JBxlY2. "HOT" Danm ASUS.... What...

Huge Issue with RMA 4090 Replacement

Bought a New out of the box, white 4090 Strix GPU, brought it to MicroCenter to build my new PC. Paid like $350 for their service. Microcenter said the GPU is bricked & doesnt work & to contact Asus for an RMA, Asus charges me $30 for me to send them...

Still waiting for repair (over 1 month)

My laptop stopped working around 2 to 3 months ago, so I tried to get it repaired at my local repair store. After 1 week they told me the  motherboard was dead and I had to replace it(cost me 100$). So I contacted Asus so they could replace it. 3 day...

Jack17 by Level 7
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