Gaming Peripherals
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ROG Falcata – Random key issues during gaming

Hey everyone,I’ve been using the ROG Falcata for a while now, but recently I’ve noticed some strange behavior. During gaming sessions, a few keys either don’t respond at all or need to be pressed twice to register. Outside of gaming it happens less, ...

ROG Raikiri Pro does not go beyond 80% charge

My Asos ROG doesn't go over 80% charge. I can keep it plugged in for hours, but it never goes over that percentage. It used to charge fully, but it doesn't anymore. The controller has very few hours of use, so it's impossible for the battery life to ...

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Serial Number already registered

Trying to register my keyboard I purchased as open box on Amazon back in April of 2025.I get the message that the device is already registered when trying to register on MyAsus. How do we fix this? 

Keyboard Strix Flare 1 died when updating

When i was updating my keyboard, my pc shutdown at middle of process, them my keyboard just dies, anything works, windows dont recognize it anymore, armoury too, i testes it at last 4. Different pcs and dont work. Keyboard just dont set-up , no rgbs,...

Spatha mouse no longer working after firmware update

ok so i have had a Spatha mouse since 2019 had issues at the start with disconnections but stopped TILL yesterday. the mouse did an update for its firmware and no longer works, doesnt turn on doesnt charge doesnt do anything at all. i have a damaged ...

Spoony by Level 8
  • 5092 Views
  • 14 replies
  • 2 kudos

ROG THETA 7.1 and warranty

Hi,I am (or I was) proud owner and user of ROG THETA 7.1 headphones bought in polish shop mediaexpert.pl 31.03.2022. Aftert few months of using headphones broke and I sent them back to seller (warranty). After few weeks they send it back, because in ...

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ROG CHAKRAM BROKEN

Hi guys,I've recently acquired a ROG Chakram from my uncle with the box and everything.However, he had the top shell part removed and lost and I supposed it is not something the warranty replaces for free.I tried to look up for spare parts but found ...

elfuego by Level 7
  • 944 Views
  • 1 replies
  • 1 kudos

Expired Warranty on Newly Purchased ROG Strix Flare keyboard

I have bought today, July 19, 2023, a new ROG Strix Flare keyboard, registered it and it shows warranty expired in October 2022! The keyboard looks all new and good, but how come warranty expired?I have read the instructions on submitting the proof, ...

cclaw by Level 7
  • 1426 Views
  • 1 replies
  • 0 kudos