When Joystick Compatibility Mode is on (function is exclusive to Chakram X only, not the Chakram), the mouse is not detected as a controller. Despite not detected in Steam as a controller, do those games you mentioned still see the mouse as a controller? How about if you add the EA/Origin launcher into Steam and start the game that way?
For the dozens of games we've tested, none of them has this problem. Unfortunately, we did not have those games you mentioned.
If Joystick Compatibility Mode is disabled, then it should be detected and indicated as below:
I have the same issue since I've had this mouse.
The only game I have issues with is FIFA games and the new one FC 24.
I literally open the game, press ''A'' on Xbox Controller, ''X'' PS5 controller same issue, and nothing happens.
I've set the mouse to Profile 5 and turn on the gamepad symbol to RED. See below.
I've found a workaround, I hope this isn't something that only works for me, but it does resolve my issue.
PS: Once all this is done, and if it works for you, make sure to set your cursor to the TOP left or right corner of your monitor, because if you leave the cursor in the middle, yes it'll disappear, however it'll prevent you from swiping left and right through the menus with the controller's Joystick or D-Pad.
Hope this WORKAROUND works for everyone, but it's still annoying, and it's not the Game, it's the Armoury Crate software.
NB: I don't recommend deleting any entries in the Device Manager in windows, it's pointless as it'll come back on reboot. If you disable it completely, then it may cause the Device to misbehave even more or cause crashes to games, etc... IMO.