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ASUS X570 Event 17, WHEA logger warnings fix, When?

paulus_69
Level 7

‎09-19-2019 10:31 AM - last edited on ‎03-05-2024 07:54 PM by Community Admin

Other manufacturers fixed those errors in log, ASUS is the only one that still have them. When is this going to be fixed?

I'm running 3700x with GTX1080 Ti, and I get at least three warnings on boot, and can trigger more just by running CPUZ, HWINFO, Ryzen master, Msi Afterburner, etc.
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stmarci
Level 7
In response to stmarci

‎07-07-2020 09:50 AM

stmarci wrote:
I ran it for an hour and nothing. Also the error did not show up at all since then. I also flashed the latest BIOS (1405). Let's hope it's gone forever.


To anyone reading this thread: I occasionally had the WHEA-19 warnings when DOCP was enabled ever since. Also the system did not boot properly most of the time with memory frequency more than 2800MHz.

Fortunately they seemed to have fixed this in BIOS version 2407.

So anyone with a Prime X570-PRO motherboard experiencing these issues update your BIOS it is worth it.

UPDATE: Whea warnings are still there occasionally (1 or 2 times per 3-4 days) but I still recommend updating the BIOS.
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raju2529
Level 7

‎10-21-2019 02:48 AM

what's the exact error number
Intel i5 7200U_ Nvidia 940MX _Windows_11_Enterprise_64bit_22H2_buildno_22621.754
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DragonFly1001
Level 7
In response to raju2529

‎10-21-2019 03:41 AM

raju2529 wrote:
what's the exact error number


Event 17, WHEA-logger
A corrected hardware error has occurred.
Component: PCI Express Legacy Endpoint
Error Source: Advanced Error Reporting (PCI Express)
Primary Bus:Device:Function: 0x8:0x0:0x0
Secondary Bus:Device:Function: 0x0:0x0:0x0
Primary Device Name:PCI\VEN_10DE&DEV_1E84&SUBSYS_40011458&REV_A1
Secondary Device Name:
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raju2529
Level 7

‎10-21-2019 07:26 AM

its a incompatible driver problem. try to install the intel chipset and all drivers from support site
Intel i5 7200U_ Nvidia 940MX _Windows_11_Enterprise_64bit_22H2_buildno_22621.754
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DragonFly1001
Level 7
In response to raju2529

‎10-21-2019 08:42 AM

What ??? This topic is about AMD x570 motherboards, not Intel.
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raju2529
Level 7
In response to DragonFly1001

‎10-21-2019 09:49 AM

PCI\VEN_10DE&DEV_1E84&SUBSYS_40011458&REV_A1


it's belongs to NVidia device.
Intel i5 7200U_ Nvidia 940MX _Windows_11_Enterprise_64bit_22H2_buildno_22621.754
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srsbsns
Level 9

‎10-21-2019 04:36 PM

Agesa 1.0.0.4 Beta Test Version for these boards. Use at your own risk. Supposedly fixes the WHEA issues.

Strix-E: https://cloud.asustreiber.de/s/DRae2fRZAnbFj8y

Strix-F: https://cloud.asustreiber.de/s/eGPNddTBoXQwWZs
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Lubna
Level 9

‎11-06-2019 12:44 AM

WHEA fixed in Asus ROG Strix X570-E Gaming with the new BIOS
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