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armoury crate 5.3.4.0 aura creator 3.4.3 BUG using ROG strix scope keyboard

ronzino83
Level 7
As the official topic for v5.3.4.0 is closed, as asus have not open an official thread for v5.4.8.0, as the version v5.4.8.0 was removed from auto update (as it was full of bugs) i open a bug report here.


aura creator 3.4.3 bug using "rog strix scope RX tkl wireless delux"

step to reproduce the issue

1)in aure creatore, select the whole keyboard as a layer and create the new layer
2) add a trigger effect
3) chose the "Reactive" effect
4) save and apply profile

the result should be that the key you press, will light....unfortunatly bug occurs: the top left key is enlighted always instead the correct one.

example: pressing L the I will light up. Pressing N the H will light up.

google form has been filled with Log (but this log is generated by armoury crate, i dont know if it will be helpful with aura creator too)
1,306 Views
9 REPLIES 9

Dictation
Level 8
Tired of the GPU Eco Mode, I tried to reinstall AC and surprisingly found that it rollbacks to 5.3.4.0. I decide to use it until the roll out of 5.4.8.0 again.
So can you tell me when the AC 5.4.8.0 can roll out again?

Dictation wrote:
Tired of the GPU Eco Mode, I tried to reinstall AC and surprisingly found that it rollbacks to 5.3.4.0. I decide to use it until the roll out of 5.4.8.0 again.
So can you tell me when the AC 5.4.8.0 can roll out again?


I am not an ASUS employee, just a normal user like you with trubles using asus devices. I can only confirm that 5.4.8.0 was retired.

My problem still persist with 5.3.4.0

MasterC
Community Admin
Community Admin
Hey guys, we aim to release the next update within the next 2 weeks.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

MasterC
Community Admin
Community Admin
Update: the issue was replicated, we will resolve in the next KB HAL update. Thanks for reporting it.
_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

update received, bug not fixed. It is still here

current versions

Item Version
---- -------
Armoury Crate UWP App 5.4.10.0
ROG Live Service 2.0.6.0
Aura Service (Lighting Service) 3.06.20
Armoury Crate lite service 5.4.10
Aura Wallpaper Service Not installed
ASUS AIOFan HAL 1.1.52.0
ASUS AURA Extension Card HAL 1.1.0.18
ASUS AURA Motherboard HAL 1.3.9.1
ASUS Keyboard HAL 1.2.23.0
KingstonDram 1.1.18
AURA DRAM Component 1.1.23
ENE RGB HAL 1.1.40.3
ENE_EHD_M2_HAL 1.0.10.1
PHISON HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.5
Patriot Viper M2 SSD RGB 1.1.0.2
Universal Holtek RGB DRAM 1.0.0.4
WD_BLACK AN1500 1.0.14.0

Have you cross checked and verified that the bug is still there? 

 

We published KB HAL v1.2.25.0 to resolve this, can you confirm?

_____________________________________________________________
FPS, Racing, and VR Gamer / Tech Enthusiast / ROG Admin

Just updated to KB HAL v.1.2.25.0.

Confirm, IT IS FIXED NOW

Many Thanks !

deadlyGolum
Level 7

This issue is back. Also, 2 keys (F9 and F12) in my keyboard does not lights up for blue values.

Below are the software versions installed.

Item Version
---- -------
Armoury Crate UWP App 5.6.8.0
ROG Live Service 2.1.4.0
Aura Service (Lighting Service) 3.07.17
Armoury Crate service 5.6.8
Aura Wallpaper Service 1.5.3.0
Aura SDK 3.04.32
Aura Wallpaper Creator 1.1.3
ASUS Aac_GmAcc HAL 1.0.12.0
ASUS Aac_NBDT HAL 2.5.30.0
ASUS Keyboard HAL 1.2.35.0
ASUS MB Peripheral Products 1.0.35
ASUS Mouse Extern HAL 1.2.0.3
ASUS Mouse HAL 1.2.0.21
AacAudioHal 1.3.49.0
AacDisplay 1.2.19
ENE_QSI_Loki_HAL 1.0.3.0