I am using M3 mouse and H3 wireless headset for gaming on my Win11 desktop. Until today all was working well. Today my computer updated AC to 188.8.131.52 and when i try to access Device tab i am facing 2005 error after huge loading logo. And also when i accessed scenario tab i am seeing my mouse and headset are not connected. I also checked on Windows Device Manager both device are connected without any driver problem.
I used AC Uninstaller and rolled back to previous version (lost all my settings) and everything started works normally but when my Windows Store app updated AC on background, all devices are gone too.
Could anyone have any idea about that problem. Thanks 🙂
Me too. I got a forced update from 5.4 to 184.108.40.206 today and it's basically extremely broken for device management. I can't manage my motherboard, motherboard fan hub, AIO, keyboard, mouse, or headset (all ROG components). The devices are visible in the Aura Sync tab, so I can manage lighting, but nothing else. The dashboard tab is also broken, all system stats (the frequency, temperature, usage, fan, voltage meter) are stuck on 0; it's not even showing the per-core frequency boxes. The system is running normally other than this new AC version being completely broken.
I've uninstalled with the latest official AC uninstall tool (Version 220.127.116.11 2023/01/19), then installed with the latest install tool (Version 18.104.22.168 2023/04/11), but still completely broken for device management.
Crosshair VIII Extreme motherboard, all-ROG system, no RGB RAM.
Item Version ---- ------- Armoury Crate UWP App 22.214.171.124 ROG Live Service 126.96.36.199 Aura Service (Lighting Service) 3.07.10 Armoury Crate lite service 5.6.3 Aura Wallpaper Service Not installed AacVGA 0.0.5.8 AacAudioHal 188.8.131.52 ASUS AURA Extension Card HAL 184.108.40.206 ASUS Mouse HAL 220.127.116.11 AacDisplay 1.2.30 ASUS FanCard HAL 1.1.2 ASUS Keyboard HAL 18.104.22.168 ASUS AIOFan HAL 22.214.171.124 KingstonDram 1.1.18 ASUS AURA Motherboard HAL 126.96.36.199 ENE RGB HAL 188.8.131.52 AURA DRAM Component 1.1.23 Patriot Viper DRAM RGB 184.108.40.206 PHISON HAL 220.127.116.11 Patriot Viper M2 SSD RGB 18.104.22.168 WD_BLACK AN1500 22.214.171.124 ENE_EHD_M2_HAL 126.96.36.199 Universal Holtek RGB DRAM 188.8.131.52
Given this is so badly broken, preventing system and device management with no workaround, and there's no way for the end user to go back to 5.4; this should really be pulled from distribution until it's fixed.
I don't know if it's the root cause or a symptom, but part of the problem seems to be that the Armoury Crate lite service (ArmouryCrate.Service.exe) keeps terminating unexpectedly. Just restarting that service is insufficient to solve the problem, and it crashes frequently and repeatedly.