11-14-2022 05:43 AM
05-23-2023 09:10 PM
I was having the same issue. Hopefully, I fixed it. I switched from the usb c / usb c cable to usb c / usb a cable. I’ll update the forum as it continues to work (or not work). Please, try and update us in the forum as well.
05-23-2023 11:52 PM
It's wireless!
06-05-2023 07:41 PM
Anyone still having an issue with this?
If so, please head over to this thread to report an issue. Be sure to record a log, mention the firmware version, and indicate your system time when the issue occurs. Thanks.
06-06-2023 02:51 AM - edited 06-06-2023 03:29 AM
I've sent it to the vendor. Since they experienced the same thing they solved the RMA with giving me a new product. Since I have spent hours of troubleshooting the old one I will try to sell the new one or give it away to someone. Where can I send the bill? hourly rate: SEK 595
https://hardqare.com/asus-did-it-again/
06-23-2023 08:09 AM
Hi I have the same problem, keys keep repeating themselves very often until you press another key... The worst thing is if you delete something it deletes so much more and sometimes a whole page 😞 .... I have uninstalled Armoury Crate and installed it again, used it without Armoury Crate but nothing helps and all drivers are up to date.
I have the ROG Zephyrus G14 GA402RK with Windows 11 Home
Please give me a quick solution as I need the laptop for work and dont have the time to send it in to the vendor.
Thx Luk
06-26-2023 01:52 PM
I have this problem as well. I've uninstalled Armory Crate and reinstalled it several times. I've tried resetting the KB more than once. Also tried using a cable instead of using it wirelessly. It still repeats keystrokes every time I use it. Totally unusable. I'm not happy with this Keyboard or with the lack of support for an issue that's been reported for this length of time.
07-05-2023 11:41 PM
Hi Guys, I still have not received any reported issues from anyone here. If you are having a problem, please go to this thread to submit a form. Thanks.
07-06-2023 05:55 AM
Collecting log. Hope this helps MasterC. Very frustrating situation.
07-06-2023 06:02 AM
I fixed it thanks to Nate152 in another post which told to reset the keyboard with esc fn