09-21-2018 07:28 PM - last edited on 03-05-2024 08:29 PM by ROGBot
10-09-2018 11:23 AM
01-07-2020 02:40 PM
camulos wrote:
@Harley2000 It's no excuse on ASUS'Ss part but you can use the dip switches to disable PCIE slots for the immediate term. If it comes to replacing the board it's a whole other matter.
You're quite right. Support has been a disaster considering this is a flagship product.
10-09-2018 12:44 PM
10-09-2018 01:13 PM
Harley2000 wrote:
reply from asus We are checking with headquarters to see if we can get an ETA on a fix/BIOS update
10-09-2018 01:53 PM
camulos wrote:
I got the same message. I'm skingun on overclock.net btw.
10-11-2018 08:32 AM
10-11-2018 01:07 PM
10-11-2018 09:25 PM
10-11-2018 09:32 PM
LATEST NEWS
I called Asus support the night before last and the agent told me they were receiving many escalations regarding this 2080 issue and their engineering team is currently working on resolution. The only information they could provide me was it is indeed related to nvlink interface incompatibility with current BIOS/board, and users of the 20xx series GPU's, whether multipgpu or single gpu may face issues and instability until BIOS update is released.
They also stated there is other issues related to the 20xx series GPU's and screens going black prior to login screen in windows/drive instability with boards at the moment, and this is affecting other boards as well (not just the ZE) and they are working on BIOS updates for these issues too.
They said to expect BIOS updates "soon" and their L2 teams will keep in touch.
Seems the NVlink interface, regardless of multigpu or single, is causing issues with ASUS mobos in general for many. I suspect they never really added support for it since it was technically outside the scope of the market these boards were intended for (well, until now).