Motherboard model: ASUS Maximus VIII GENE
UEFI Version: I have updatet the bios a few times before, i believe last one is version 2202. Might be 3007.
CPU: Intel core i7 6700K
Memory kit part number (s) and amount in GB: 2 times 4GB corsair 2400 MHz ddr4
GPU: MSI gaming GTX 970
SSD/HDDs/Optical drives: samsung 830 series SSD (boot, obviously) and two WD hdd's
PSU: SEASONIC G550 (550W)
USB Devices (model/version number): NZXT kraken X61 internal usb, roccat mouse, corsair keyboard and dell display USB hub.
Monitor: dell U2515H via displayport and iiyama prolite via hdmi
CPU Cooler: NZXT kraken X61
PC CASE: Bitfenix aegis
Operating system: Microsoft windows 10 educational, legal and activated.
I build this pc in summer 2015 and have had no trouble untill now.
Last Saturday, i walked away from a working pc. When i came back maybe 15 mins later, the only thing indicating life was the fans still running. The display said no signal, lights on the mouse and keyboard were off. So i assume the usb was powered down like when the pc is off.
After a long press on the on/off button everything is shut down and I try to boot again. Then the fans start spinning again, I can hear the hdd's spinning. However, the seven digit displays stop at code 69. My displays are still off, no lights on the keyboard and mouse. I looked up the code in the manual, it says: " System agent DXE initialization started". By this time, the yellow DRAM LED is off. Unfortunately i couldn't find much about this with google. Some people reporting the same codes could apparently still enter their bios/uefi or even windows. I think it was on this forum that some guy reported almost the same symptoms but solved it by removing the cmos battery for 5 minutes. I did find that DXE could stand for Driver Execution environment, but it is still cryptical to me.
And so i started to debug the system. I will sum up the most rigorous tests i have done so far:
- I unplugged every usb device (did not forget the internal ones), unplugged ethernet and got the graphics card out and unplugged all the sata cables. Still the same problem. Note that I kept the pc like this in the next tests.
- I checked if it would start with either one of the ram sticks. still the same.
- Tried booting without ram. I got error 55 which indicates ram not installed. so results as expected.
- Tried to boot in safe boot with no result.
- Tried the memOK! button. It goes up to code 35 or something like that and reboots a few times. the DRAM LED will go off, indicating that there is no error there. then it advances to stop at code 69 again.
- Then I tried to clear cmos with the button on the I/O panel. I also tested removing the cmos battery and left the pc powerless overnight. Also didn't change a thing.
I didn't try to update the bios yet, as i am not sure what the problem is I don't like risking it. Also not sure if it would do anything since the other usb devices don't do anything and USB initialization comes in later stage according to the Q-codes.
I have no idea if this is a cpu or bios problem, or if it is related to anything else on the motherboard.
I need to check the cpu in another desktop to see what generation it is for an eventual swap.
I have a fluke multimeter, so i want to measure the voltages at the ProbeIT points on the motherboard. However I don't know what they should be, so if someone knows, please mention.
The pc chose quite a bad moment to break down, so I can only continue my troubleshooting this weekend.
I hope that this is enough information, let me know if I forgot anything.