07-31-2020 08:56 AM
08-04-2020 08:01 PM
08-30-2020 02:52 AM
AURA Creator does not support your model
Which BIOS and Nvidia driver version are you using now? It should have been updated and solved the issue.
For your touchpad issue, please kindly record a video of the issue.
Your finger gesture on the touchpad must be included in the video.
08-31-2020 11:57 PM
The freezing of the touchpad happens randomly so there is no way for me to provide video proof, sometimes it works for a whole week and then it strikes for few seconds and is gone.
08-23-2020 01:12 AM
I have been having problems with the system for the past few weeks and I have noted them in a reddit post and I would like to know if this is the case with the laptop being quite new or is there something else that is wrong?
CLICK THIS TO GO TO THE REDDIT POST
08-30-2020 02:51 AM
In your Reddit post, you say this :
"Touchpad sometimes seems to have "lag spikes" where it stutters with my finger input, however it fixes itself after few seconds..."
I also have this problem. I contacted Support and they sent me a link to download and reinstall the Touchpad driver. That did not fix the problem.
Have you found any fix for the Touchpad?
I have had this A15 for two months and have experienced three complete freezes and the only thing to do is do a Hard Off by holding down the power button.
I do not use this laptop for any type of gaming. The freezes are during browsing the Internet. Have you had any freezing?
08-28-2020 12:36 AM
09-10-2020 01:31 PM
10-10-2020 04:17 AM