Ever since my purchase (In June 2022), my 2022 Zephyrus GA503RM has been experiencing a system-wide stutter. It doesn't matter what I'm doing (Gaming, YouTube, listening to music, browsing). Sometimes it happens a few times per-day. Sometimes it happens many times per-hour. Audio, display, and input (Mouse and keyboard) freeze for about 1 second when this happens. I read about several other people experiencing a similar system-wide stutter in the Zephyrus series and other AMD-based ROG:https://www.reddit.com/r/ZephyrusG15/comments/t7kur2/asus_rog_zephyrus_g15_ga503qr_major_stuttering/https://www.reddit.com/r/ASUS/comments/newpmn/asus_zephyrus_g15_occasional_stutter/https://www.reddit.com/r/GamingLaptops/comments/o59gzs/brand_new_rog_g15_advantage_is_stuttering_lik...https://www.reddit.com/r/ZephyrusG15/comments/sg5hxk/random_stutters_zephyrus_g15_2021/https://www.r...
None of the suggested fixes are helping. I deleted the Armoury Crate mobile plugin executable. The stutter happens whether or not I have Armoury Crate running. It doesn't matter which profile I'm using either (Managed by Windows or Armoury Crate).
I also read about this:https://www.amd.com/en/support/kb/faq/pa-410
but my BIOS does not have an option to disable TPM. I haven't yet return the laptop because I hoped Asus would release a BIOS update to fix the issue. After all, how could they leave such a terrible bug in a brand new model? After installing several BIOS updates since my purchase though, I'm nearing the end of my rope.
My current BIOS version: GA503RM.310
I have tried every BIOS update since June and none of them helped. I have tried reinstalling Armoury Crate, installing the AMD provided drivers, and none of that helped either. What am I to do now? RMA?
Edit: Found a megathread: https://www.reddit.com/r/Windows11/comments/sccict/amd_ftpm_causes_random_stuttering_issue/
Asus: Please send a BIOS update to fix this. It's too much.