3 weeks ago - last edited 3 weeks ago
Hello.
This is my laptop specification:
I have the laptop for one month. After I buy it, I did next steps:
I am a photographer and I use Photoshop 2025 and Lightroom 14.0.1 (latest version) from Adobe Creative Cloud.
I usually get screen freeze in Lightroom after I use AI tools like Mask - Select Background, Linear Gradient and something like this, and in Photoshop I get crashes after using Generative image, but now I don't know what I did, but now is working 🙂
Now, in Photoshop I get 2-4 seconds freeze after selecting with Lasso tool, but after freeze all is working.
For Lightroom by default the graphic card is AUTO, I was tried to put it on CUSTOM with activate 1/3, 2/3 or 3/3 options and the crashes are the same (I will write the options for graphic card on Lightroom).
Now, Graphic Proccesor in Lightroom is turned off, all is working better in comparation with AUTO or Custom, but is not working normally.
The crashes and screen freeze or Graphic Card artefacts is even time in comparation with blue screens.
After crashes/screen freeze, I was getting blue screen (not even time) with next errors:
Laptop is working like some driver is not installed, but all is up to date.
I have 5 dumpfiles in Windows, I will put link here:
Any solutions?:)