05-31-2023 10:32 AM - edited 05-31-2023 09:03 PM
Hi I need the original ROG Strix XG32UQ firmware, I accidentally updated with the pg32uq firmware and the monitor works badly, is there any procedure to put the original firmware back?
Solved! Go to Solution.
06-04-2023 10:53 PM
Hello, @Tommino81 .
Generally, it is not possible to update the firmware of other models.
When executing the firmware update tool, it will fail to complete the update.
May I ask how you performed the update?
Thank you.
06-04-2023 10:53 PM
Hello, @Tommino81 .
Generally, it is not possible to update the firmware of other models.
When executing the firmware update tool, it will fail to complete the update.
May I ask how you performed the update?
Thank you.
06-05-2023 01:51 AM
06-05-2023 10:34 AM
06-19-2023 11:51 PM
Hello, @Tommino81
Apologies for the delayed response.
However, if you have indeed updated the firmware of the incorrect model, we would recommend contacting customer service to arrange for repair.
Please refer to ASUS service center for further assistance.
Thank you.