02-05-2023 06:39 AM
02-08-2023 01:51 PM
Having some issues with my PG48UQ and wanted to see if it was isolated or not. Have seen a few threads on the 42, but less on the 48.
Issue 1 - Screen goes black without any message, just black. Doesn't drop input, just black and unresponsive for minutes at a time. Eventually you can use the remote to cycle it off and back on after a few mins. Is this a forced pixel refresh or something, even though it says nothing?
Issue 2 - Turning HDR on in windows looks washed out and awful. Not sure if I am doing something wrong or not but colours just seem brown? I noticed that RT'ings review of the 42 mentioned something similar.
Running Firmware V025 so there isn't really anything I can update to.
People have any ideas or is this just a matter of wait for a Firmware that might fix it? Seems disingenuous to sell something as HDR when it doesn't work.
02-09-2023 03:56 AM
To question 1, others have reported it, and I have it as well. Sometimes it just goes black for a few seconds (happens often when I'm gaming, almost never at a desktop). No user fix afaik.
To question 2, run the "HDR calibration tool" in windows. It helps a lot. I actually bought a calibrator to do this using a sensor, but a good one isn't cheap. The Windows tool is free and works fairly well.
02-09-2023 04:38 AM
02-11-2023 09:10 AM
ssue 2 - Turning HDR on in windows looks washed out and awful. Not sure if I am doing something wrong or not but colours just seem brown? I noticed that RT'ings review of the 42 mentioned something similar.
You need to set the monitor itself to HDR, not just in Windows.
02-14-2023 07:05 AM
They were both set to HDR in windows
02-15-2023 12:33 AM
The monitor itself has a 'mode' setting.
The monitor needs to set to HDR mode not just Windows set to HDR.
This setting is on the monitor.
02-23-2023 01:54 AM
03-06-2023 06:03 PM
Just wanted to add that V026 still has the same issues.
03-07-2023 06:29 PM
Asus is so TONE deaf to their customers. How many of us need to execute an RMA of this big ol panel for them to get some firmware engineer to fix one line of code?Ãƒâ€š*