10-05-2016 01:45 PM
10-09-2016 07:42 AM
10-10-2016 03:49 PM
10-12-2016 10:46 AM
10-13-2016 02:06 PM
Basically every single monitor "PG279Q" out from September 2016? going back has this issue, its not exclusive to Asus, Acer is also having this issue.
But yeah as stated before on my end of things, 2400 dollars invested in 3 of these and the solution to fix problems is ship them back.... really they should just be sending me and most other people new monitors especially considering I just purchased these mid July and they already knew about the problem then and just didn't say much or anything about it and still let sales go through and that's with them still being in denial about their quality control issues.
"Went through a hefty handful of replacements to get the 3 I have, problems ranging from dirt behind the screens, light literally shining out the side of the bezel on the monitor like a flashlight, even got 1 that was scratched and fingerprinted all over the screen"
10-13-2016 06:43 PM
The weirdest thing is, after I've done some research on the panel this monitor and the Acer monitor uses, I deduced that it was a problem related to NVIDIA G-Sync. Out of curiosity, I plugged the ROG Swift PG279q to the HDMI 1.4 output of my Z170 motherboard to use the Intel HD 530 iGPU and the problem still persists. It doesn't matter if you're running the monitor with G-Sync on or off, off the iGPU or dedicated. I cant exactly predict when it'll happen, I usually notice it while I'm gaming or when I'm using my code editor, which is especially disruptive of my work flow.
Turning the monitor on and off gets rid of the issue, but it surfaces again eventually, necessitating me to turn the monitor on and off again multiple times in a session.
I'm really surprised ASUS isn't providing the level of service I would expect for an expensive premium monitor such as this one. I feel the lack of response from an ASUS representative on the forum is also indicative that the company doesn't really care about the concerns their consumers may have.
If anyone has done the firmware update process with ASUS, please share your experience! ❤️
10-13-2016 09:12 PM
10-18-2016 11:36 AM
Sorry that I'm late to this discussion. Regarding why the monitor is having issues not with just Nvidia cards is because the monitor is built on Nvidia technology, this is why we required the base firmware from Nvidia in order to develop our own firmware for our monitor to address this issue. I have received feedback from 3 users so far who have sent back their monitors to do the firmware update and the issues are now fixed for them.