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Z13 GZ301ZE won't wake up from sleep

Andreasd083
Level 7
Hi! I have a Z13 GZ301ZE with a clean install of windows. It sometimes freezes during sleep (still warm) and wont wake up so I have to hold the power button to force a shut down. Using only sleep not hibernate. Anyone had similar problems?
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6 REPLIES 6

world
Moderator
Have you changed anything in the BIOS for your Z13?

You mentioned this is a clean install of windows-- is it the original install that came with the laptop or did you reinstall the software?

world wrote:
Have you changed anything in the BIOS for your Z13?

You mentioned this is a clean install of windows-- is it the original install that came with the laptop or did you reinstall the software?


I removed the original install and installed W11 manually with drivers from E-support and MyAsus.

It has not happened since updating bio s to 3.12

I have a video that should be pinned so everybody that has issues with this problem so they can help (MS) and understand what's going on during sleep/hibernation.

https://www.youtube.com/watch?v=BfEIDNmorOk 

world
Moderator
Great-- glad to hear a bios update fixed it!

world wrote:
Great-- glad to hear a bios update fixed it!


Unforunately it happened this morning again.

The problem is solved?