12-18-2019 01:07 AM
01-02-2020 04:00 AM
Kurausukun wrote:
I recently got this laptop from newegg, and everything is working pretty much perfectly with one exception: the touchpad. It randomly gets very jumpy, and under-responsive at times. At first I thought it was related to the surface the laptop was sitting on, but now I'm not 100% sure because it seems like it goes in and out of working properly almost at random. Just dragging my finger from left to right, the mouse cursor jumps all over the place along the way, gets stuck briefly before moving on, etc. Basically it feels like the touchpad detection is just really awful.
I've tried uninstalling and reinstalling the drivers from the ROG website multiple times, but it hasn't changed anything so far. Has anyone else had this issue, and if so, were you able to fix it? Is this likely a hardware issue that I should send this laptop in to get repairs for, or are there other solutions I haven't tried yet? Also, yes, I know I could just use a mouse, but that's not really a solution. This is a laptop--I'm not always in a place where it's convenient to use a mouse, plus I like touchpads.
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