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ASUS G55 Post Windows 8.1 Software Issues.

Vicerox
Level 7
Greetings,
I recently restored my ASUS G55VW machine to the factory default, Windows 7 Home Premium x64.

I purchased my machine during the Windows 8 Promo period. Hence, I had a Windows 8 Pro Key.

I have successfully upgraded the OS to Windows 8 and now Windows 8.1.

While everything is working fabulously, I've encountered issues with the ASUS Software:
http://www.asus.com/ROG_ROG/G55VW/HelpDesk_Download/

What Installed Succesfully:
- ATKACPI driver and hotkey-related utilities
(All the short cuts work, except Touchpad Disable)

What did not Install:
(I receive the error 'This software can only be installed on an ASUS Notebook')
- Instant On
- Power4Gear Hybrid Utility

You do not have this touch pad (The touchpad is working and it's ElanTech)
-Elantech Touchpad driver

What I haven't tried Installing:
-Intel INF Update Driver (Windows 😎
-Realtek Audio Driver (Windows 😎
-BIOS Flash
-BIOS Updates

Guidance would be highly appreciated.
19 REPLIES 19

Djask
Level 7
First of all, the two programs (Instant On, and Power4Gear are Asus only programs. Ensure that you have the correct ATK package for your computer. If the touchpad is working, i wouldn't worry about the drivers for it.
Asus G46VW
i7 3630QM | 750GB Hard Drive | 1080p Full HD Display | Corsair Vengeance 16GB | GTX 660m | Windows 7 Ultimate

I'm installing these on my ASUS G55VW-RS71.

I've installed the following ATK Package:
Version V1.0.0023

Description ATKACPI driver and hotkey-related utilities
If you want to upgrade your OS from Win 7 to Win 8,to prevent software compatibility issue, please uninstall the older version driver before install the newer version driver
File Size 11,74 MBytes update

The utilities that worked on Windows 7 don't work on Windows 8.1...

Djask wrote:
First of all, the two programs (Instant On, and Power4Gear are Asus only programs. Ensure that you have the correct ATK package for your computer. If the touchpad is working, i wouldn't worry about the drivers for it.

Clintlgm
Level 7
Asus Support Download Download the offered Win 8.1 Drivers
change to Win 8 for the rest of your drivers
I would not worry about a BIOS update unless there is something particular that you think you need. If you do need to update your BIOS you should use the EZ Flash from the BIOS itself. Win flash can be hazardous to your NB
In order to install the latest Chipset divers you will need to run the exe file from a elevated command prompt using switches overall and override. Read the read me file with in the extract chipset driver folder.
Read this thread I think all the information you need has been collected here.
G752VY-DH72 Win 10 Pro
512 GB M.2 Samsung 960 Pro
1 TB Samsung 850 pro 2.5 format
980m GTX 4 GB
32GB DDR 4 Standard RAM

Z97 PRO WiFi I7 4790K
Windows 10 Pro
Z97 -A
Windows 10 Pro

Okay, so you're saying that I should update the chipset driver only?

Clintlgm wrote:
Asus Support Download Download the offered Win 8.1 Drivers
change to Win 8 for the rest of your drivers
I would not worry about a BIOS update unless there is something particular that you think you need. If you do need to update your BIOS you should use the EZ Flash from the BIOS itself. Win flash can be hazardous to your NB
In order to install the latest Chipset divers you will need to run the exe file from a elevated command prompt using switches overall and override. Read the read me file with in the extract chipset driver folder.
Read this thread I think all the information you need has been collected here.