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Strix Gl12 hot swap bay not working - solved

ajkuras
Level 7
I just got a new Samsung 860 EVO for my Strix, and popped it into the hot swap bay, plugged it in and nothing is happening. Is there something else I need to do to get the drive to start working? I'm new to this kind of thing. Thank you.
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2 REPLIES 2

ajkuras
Level 7
Okay I figured it out. I didn't have the tray pushed in all the way. I wasn't pushing it in hard enough. Sorry for the post, lol.

cl-Albert
US Customer Loyalty Agent
Thanks for letting us know how you solved it and expect there will probably be other people who run into the same issue, so hopefully this post can help them out.