10-25-2021 03:49 AM
10-25-2021 11:34 PM
10-26-2021 04:08 AM
Does the RTX3070 work after reinstalled chipset driver?
Does it only occur on online games?
May I have the bios version, the chipset driver version and the graphics driver versions?
Have you add or replace ram or hard drive, adjusted the bios settings, reinstalled the games?
10-26-2021 07:48 PM
10-27-2021 01:48 AM
Was it on battery mode or AC adapter plugged in?
If you want to enable RTX3070 with the specific games, please setup in in Graphics settings and nvidia control panel.
Please install NVIDIA Graphic Driver V188.8.131.5273 from our support site.
Please also select performance mode or turbo mode in Armoury Crate while gaming.
10-27-2021 02:20 AM
11-03-2021 10:03 AM
May I double confirm did the game close itself without any errors but the system is working fine, and the bios all default settings?
Have you reset the system and only install the games you mentioned, but the issue still occurred?
Did you open one game or open a lot of apps meanwhile?
Please check the ram usage while gaming and crashing.
May I have the information below?
- the versions of the crashing games
- the temperature while crashing
- the serial number of your laptop via PM
11-04-2021 02:37 AM
Because the serial number is privacy data, please don't leave it in public.
I've sent PM to you. Could you please check the PM?