Do you mean you got BSOD after sleep mode, and then you restarted the device, it entered bios directly, and showed "Storage device not found"?
If you exited bios, did you see the storage in windows?
Did you install SSD disk and ram on your own or use the original components with the laptop?
May I have the bios version and the error message sreenshot while BSOD?
Hi STARRAIN, thank you for your answer.
Sorry for my bad explanations, english is not my linguage.
- All parts of laptop are original components.
- Bios version is the latest 314, but problem happens also with older versions.
If the laptop is not in TURBO mode, after few minutes (from 5 minutes to one or two hours), the PC freeze and give me a BSOD (always different messages like critical_process_died, but also the other ones, sorry I can't make a screenshot I don't have other device), then it restarts automatically but in BIOS, as if it doesn't see the SSD disk and can't boot windows.
I have then to shutdown the PC myself with power button and restart it, and it goes normally in windows. Then BSOD happens again after few minutes, restart in BIOS not seing the SSD, etc. It happens in every situations : plugged, unplunged, with or without USB device connected, with updated drivers, windows and BIOS, safe mode, or with a clean factory reinstal with or without updates.
If I put the laptop in sleepmode, it restarts directly from sleep mode to BIOS with no SSD disk detected, as after a BSOD.
BSOD never happens in TURBO mode or when playing a game, what make me think of two possibility :
- Turbo mode or game give more voltage (around 1.270) instead of 0.800 (fluctuating a lot, CPUID HWMonitor showing minimum of 0.690v) in silent, performance or windows mode.
- Turbo mode or game use more the fans, so refresh more something, maybe the SSD disk. BSOD can happen if the game is paused for a while not in Turbo mode and consume less energy.
In Turbo mode it seems to never have BSOD, even if I let it the whole night running.
I already tried to unplug SSD disk and replug it to see if that was a bad connection (battery unpluged of course). I didn't tried with another SSD disk as I don't have one.