ASUS MOTHERBOARD FAN CONTROL SERVICE crash

[JellyLama]

I noticed that ASUS MOTHERBOARD FAN CONTROL SERVICE crash every day, i can see that in the reliability monitor of windows 10, can anyone explain why?

Description of the crash (its in italian):
Percorso dell'applicazione che ha generato l'errore: C:\Program Files (x86)\ASUS\AsusFanControlService\2.01.11\AsusFanControlService.exe

Firma del problema
Nome evento problema: APPCRASH
Nome applicazione: AsusFanControlService.exe
Versione applicazione: 3.0.0.0
Timestamp applicazione: 610b8c15
Nome modulo con errori: AsusFanControlService.exe
Versione modulo con errori: 3.0.0.0
Timestamp modulo con errori: 610b8c15
Codice eccezione: c0000005
Offset eccezione: 0003ca97
Versione SO: 10.0.19043.2.0.0.256.48
ID impostazioni locali: 1040
Informazioni aggiuntive 1: 2beb
Ulteriori informazioni 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Ulteriori informazioni 3: 2704
Ulteriori informazioni 4: 2704cf3fcf1675f82da28cd79d295168

Ulteriori informazioni sul problema
ID bucket: 64352d149ab4f8a4f25e890a8d96ba37 (1323646018911648311)

MY PC SPECS:
OS: WINDOWS 10
CPU: I5 8600K
GPU: RTX 3070TI FE
MOTHERBOARD: ROG MAXIMUS X CODE
BIOS: the last one available

[STARRAIN]

Hi JellyLama,
May I double confirm the bios version is 2701?
Did it occur after any update or settings changed?
Have you installed AI Suite 3 and adjusted the fan settings?
Did it occur with bios all default settings?
Thank you.

[JellyLama]

STARRAIN@ROG wrote:
Hi JellyLama,
May I double confirm the bios version is 2701?
Did it occur after any update or settings changed?
Have you installed AI Suite 3 and adjusted the fan settings?
Did it occur with bios all default settings?
Thank you.

Yeah the bios version is 2701
I dont know if it occurred after any update
I have aisuite 3 and the crash happens with default but also custom fan profiles
I'll check the bios default settings thing

[STARRAIN]

Hi JellyLama,
Did the crash happen when you open AI Suite 3 or running any apps?
If it still crashes with bios all default settings, please reinstall AI Suite 3 v3.00.51 from our support site.
https://rog.asus.com/motherboards/rog-maximus/rog-maximus-x-code-model/helpdesk_download
Thank you.

[JellyLama]

Nothing happens when the service crash, i notice it by checking the reliability monitor in the control panel. So i cant really know what causes the problem

[STARRAIN]

Hi JellyLama,
Did it occur every time you boot into windows?
Have you restored bios to default settings and reinstalled AI Suite 3 v3.00.51 from our support site?
Thank you.

[JellyLama]

STARRAIN@ROG wrote:
Hi JellyLama,
Did it occur every time you boot into windows?
Have you restored bios to default settings and reinstalled AI Suite 3 v3.00.51 from our support site?
Thank you.

Bios settings are default (except some CPU overclock settings), i have reinstalled AISUITE...i'll let you know

[STARRAIN]

Hi JellyLama,
If it still occurs after reinstalled AI Suite 3 v3.00.51, please also tried bios all default setting.
Thank you.

[JellyLama]

STARRAIN@ROG wrote:
Hi JellyLama,
If it still occurs after reinstalled AI Suite 3 v3.00.51, please also tried bios all default setting.
Thank you.

I uninstalled and reinstalled aisuite but the problem persist, i also tried to reset the bios but nothing changes. I just turned on the pc and the crash is there (it happened now)

[STARRAIN]

Hi JellyLama,
May I have the following information?
- the serial number of your motherboard via PM
- the brand and the model name of the RAM, PSU and HDD/SSD
(Please check the specific model name of the RAM such as G.SKILL F4-4400C19Q-32GTZSWB.)
-OS version(such as 20H1) & OS build
Thank you.