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help me - q code errors after replugging in all cables ( new case)

awnful24x7
Level 7
i recently got my new case (corsair graphite 760t) and all of the sudden i keep on getting the q code error "99" which stands for "super io initialization" i ve never had problems like this before. mobo: crosshair v formula-z (latest bios) cpu : amd fx 9370 ram : corsair vengeance 2 x 4 gb (1600) http://imgur.com/a/Nw57k https://www.youtube.com/watch?v=z-9hvDUpHyE help me asus users / techsupport.
i actually want to join the local lan party here this weekend :! please help me fixing this issue
EDIT : ok, i case someone will try to help me here are more information : almost everytime i reset the "test build" the q code is "99" or "64" [Super IO initialization / CPU DXE initialization is started.] also i can see the post-bios screen (asus logo, press del... press f2..) but i cannot go to the bios / os.

this is also on reddit /r/techsupport http://redd.it/22pd3w
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1 REPLY 1

TheNerdBench
Level 10
Well I would guess that if you had a functioning system before the "transplant" that your problem maybe one of the following:

1) the PSU in the new case is bad?
2) you have a stand-off that is not aligned with a hole on the motherboard that is shorting it out (if this is the case I hope you didn't brick the m/b)
3) you have something installed wrong
4) ESD Damage

So what I would do is pull this board out of it's new home and bench-test (observe ESD precautions and turn the PSU switch to the OFF/0 position while keeping the power cord plugged in....this gives you a ground to drain the excess electrons):

- remove all storage devices, extra expansion cards, etc from the m/b (except the graphics card)
- use one stick of memory
- plug your keyboard mouse into a white USB port (don't use USB 3.)
- remove all other USB devices

This should at least allow you to access the BIOS during the POST once you power-up your system. You can also access the BIOS by pressingh the "Direct Key" on the M/B (see your manual for location).

Keep us posted on your progress.

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For trouble-shooting tips see my blog at:


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http://thenerdbench.blogspot.com/p/bench-testing.html


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MB: Crosshair V Formula-Z • CPU: FX-8350 • GPU: Asus Matrix R9 280x • RAM: 8GB of Crucial Ballistix Tactical Tracer (1866)• PSU: Thermaltake DPS Thoughpower 750 Watt • CPU Cooler: Thermaltake Frio Advanced • Keyboard: TT Sports Challanger Ultimate • Mouse: TT Sports Black Element • Case: Thermaltake GT Level 10


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