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[HELP] GTX 1080 problem?

fryul
Level 7
Hi everyone! Last month i bought a GTX 1080 ROG STRIX.

Recently I realized that some problems appeared when i open video/image local files or youtube/facebook videos.

Example:



Any idea? 😞

In advance I thank you.

Ps.: I'm using the last nvidia driver 381.65 and Windows 10 v1703 - Build 15063.138
9 REPLIES 9

FuryA
Level 8
hi
It seems like not artifacting, please try change different cable to link
or reinstall fresh OS to troubleshooting

JustinThyme
Level 8
These are not artifacts.
Please post up your full PC specs, what OS you are running, what Nvidia driver version etc.



“Two things are infinite: the universe and human stupidity, I'm not sure about the former” ~ Albert Einstein

FuryA@ASUS wrote:
hi
It seems like not artifacting, please try change different cable to link
or reinstall fresh OS to troubleshooting


I'm using a DisplayPort cable because my monitor is 144hz.
I switched for a Monster Cable HDMI 1.4 Cable (I think this is one of the best HDMI cable on the market) and the problem continues.



I already reinstall the OS (W10 and W8.1) and nothing changed.
I already reinstall the nvidia driver using DDU (safe mode).
I already changed the power cables

JustinThyme wrote:
These are not artifacts.
Please post up your full PC specs, what OS you are running, what Nvidia driver version etc.


PROC...............Intel®*CPU Core i7-7700K 4.2GHz 8MB (1151)
COOLING..........Corsair Hydro Series™ H115i - 280mm
MEMO...............G.Skill® DDR4 16GB 3733MHz (2x 8GB) Trident Z
MOBO...............Asus® M/B Intel Intel Z270 MAXIMUS IX HERO (1151)
VGA.................NVIDIA GeForce GTX1080 Strix ROG
CASE................CoolerMaster®* ATX MasterCase Maker 5*
PWR SUP...........CoolerMaster®*1000W 80Plus Gold V Series
Monitor............BENQ XL2430T - 144HZ

Win10 PRO - v1703 - Build 15063.138
Last nvidia available 381.65

I'm not overcloking the proc, mem or gpu.

-----------------------------------

The curious thing is that problems only happen when i open image/videos files or when i watching or seeing a video/image on youtube or facebook.
When i playing a game, nothing appears. Everything is smooth and beautiful.


This worries me a lot.


Thank you guys, i apreciate your help.

cljustin
Level 8
Have you tried another monitor to see if the issues are still happening?

cljustin wrote:
Have you tried another monitor to see if the issues are still happening?


Yep.
Using different cables. 😞

Chino
Level 15

Chino wrote:
Do you see those lines while gaming? Also try going into the BIOS and see if they are present.


Nop! Only when i open image/video local files or when im seeing some video/photo on facebook/YT

When i playing (any game) everything is perfect! no details! BIOS the same!

weird!

Chino
Level 15
Then the GPU isn't the problem. It's probably a setting inside Windows or something. I see that you own a 144Hz monitor. Have you tried lowering the refresh rate to see if those lines disappear?

I FOUND THE PROBLEM, or a part of it!!!!! (i guess).

My storage is composed by:

1) SSD 256GB - C: and D (OS and Programs)

2) HDD 1TB - E: and F: (Documents, photos, wallpapers, movies, series, etc...)

3) HDD 1TB - G: and H: (Steam, Origin and other games)



As i told, one of the problems occurs when i open local files (photo, image or video). [All this files are stored in second hd (E: and F:)]
For no reason i copied the same file to my deskop C: and VOILÁ.



Does anyone have technical knowledge to explain this???

Anyway, I still have the problem with facebook/YouTube.