Asus ROG STRIX Z690I + Intel 13TH Gen not detecting M.2 drive.

[Andre_SSS]

Hi.

I recently decided to put together an ITX form factor PC. I bought a 13600k and paired it with an Asus Rog Strix Z690I. I didn't go for a Z790 since those are not going to be as easy to find where I live. I think I made the wrong choice because my 2Tb Samsung 980 Pro doesn't get detected in the M.2_1 slot. It does get detected without any issue in the M.2_2 slot tho. At first I though it could be a faulty motherboard so I returned it and get another one. But the issue is still there, no detection in M.2_1. I updated the bios to the last version(2103) to be able to use the system with Intel 13th gen. I guess it's some kind of incompatibility, and maybe I should invest in a Z790 or another motherboard instead. I don't know if any of you guys have encountered the same problem or have any clue want could be wrong.

Thanks in advance.

[MoKiChU]

Hi,

1) Update your Intel MEI Drivers to the last :

[DRIVERS] Intel Chipset/MEI/SATA/VMD (1xx/2xx/3xx/4xx/5xx/6xx/7xx)

- Intel MEI Drivers (Drivers Only)

2) Update your Intel ME Firmware to the last :

[FIRMWARE] Intel ME (H610/B660/H670/Z690/B760/H770/Z790)

[TheOnlyDoor]

Did you ever get this fixed??
I just installed my 13900ks into my MAXIMUS Hero Z690( latest Bios 2204) and it booted fine the first time right into windows detecting both drives.
I shut it down to put a couple panels back on the case and after booting back up it will only go into BIOS. I have two 2TB 980 pro m.2's but boot now only detects the 2nd M.2 but dosent even show my primary M.2 with the operating system on it.

[Ravoik]

Did you ever figure this out? just installed new 13700k into Z690-i ROG Strix and I'm having the almost exact same issue.

[Raineski]

I have two Samsung SSDs, 980pro and 990pro, both are not recognized by the bios when installed in the m.2_1, it doesn't matter which configuration to use in the bios, but if installed in the m.2_2 both are recognized and I can install Windows. 

After several attempts to configure settings in the bios and attempts to change m.2, now neither of the two SSDs are being recognized by the bios. Could it be a problem with the m.2 slots?

[JohnAb]

Not sure what the issue is, but if you look in the BIOS - 'Advanced/NVME Controller and Drive Information' you should all of the M.2 drives listed there. If you look in 'Advanced/PCH Storage Configuration' then you won't see M.2_1. 

Do you see them all listed under the first option? After changing the BIOS configuration, have you reset the BIOS to defaults as well? Maybe you have changed something and a BIOS reset could help.  

[Raineski]

The nvme do not appear listed, in the settings they appear as empty. I have already restored the settings several times using F5 but the bios cannot identify any of the m.2

[JohnAb]

Hmmm. Seems odd. I'm just wondering if your board might have shipped with an older BIOS. Have you tried updating it?

[Raineski]

I already updated the bios to 1801, because without that the mb wouldn't even recognize the 14700

[Silent_Scone]

Create a thread under ROG Care > Gaming Motherboards and provide as much information as possible.