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ROG Ally's free 3 months Game Pass Ultimate offering changed to PC Game Pass

Xilverix
Level 7

Anyone experiencing this issue? I never redeem my free 3 months GPU came with ROG Ally (3 months ago) and I could always see it being offered to be claimed as Ultimate whenever I launch Xbox App. However, I recently redeemed Nvidia's free PC Game Pass and the offer now is changed to PC Game Pass not Ultimate. I've tried using local account and also switched to another Microsoft account with no Game Pass subscription, the offer is still for PC Game Pass.

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Anbby_ROG
Customer Service Agent

Hi @Xilverix ,

Due to the need for your personal information.
I have sent you a message, please check✉. Thank you