Thank you for your feedback. Regarding the in-game crashing issue, there could be many factors affecting it (drivers, game settings). Similar to what one user mentioned, many users encountered FSR issues in "Witcher." If the crashes continue to occur in the same game, please provide the following information via private message for further investigation:
- Serial number:
- BIOS version:
- Windows Build Version: (Settings > System > About)
- Display driver version:
- Name of the game where the issue occurred:
- Are there any external monitors or other devices connected?
- Has the SSD been replaced?
- Armoury Crate SE > Settings > General > About > Service Version > Check Button (Copy all content):
- Is the laptop connected to a power source? What are the fan mode settings?
Please enable the log recording feature in Armoury Crate SE before starting the game, and after the crash occurs, provide the log file for further analysis. Thank you.
【This is the file path for the log file, provided for your reference.】
In Armory Crate SE, navigate to" Settings">"General" and check the "About" page. Click on "App Diagnostics tool" and select "Log Files" to bring up the Privacy Policy statement. Once the user agrees to the statement, Armory Crate will start collecting diagnostic logs. You can click on "Generate Log Data" to create an encrypted log file (ASUS log file).
