rsciba23 wrote:
Hello everyone,
To give some quick background I have had my Strix SOAR card since 2016. It worked perfectly fine with Sonic Studio II software till about a few months ago.
The problems I am having is that when I boot windows I just see a red "x" over my speaker icon for a while. Then after about 5-10mins my speakers work fine again and I hear the "click" from my soundcard that it recognizes them.
I have tried multiple drivers aka Sonic Studio versions since you have to d/l the whole package. I have even tried using multiple ASMedia drivers as I heard something about those causing issues for some.
I have uninstalled/removed the card.
To me it must be a combination of drivers and windows.. its the only thing I can figure out. When I contacted ASUS support I was not given much help. First they asked me to do all the things I have already done. Then the directed me to the QVL for my Motherboard (which is a Maximus Hero ASUS board by the way) to tell me that it is not on the list. So it "may" not work properly with my board. If that was the case it wouldn't have worked for almost 1 year before I had issues.
At this point I'm ready to pull it out and go back to my SoundblasterZ to see if updated drivers are now working better (which is why I replaced that card).
For my specs:
Windows 10 Pro (latest updates)
Maximus IX Hero mobo w/7700k cpu @4500 but not o/c
16gb ddr4 3200 ram
Geforce 1070
750w EVGA PSU
ASUS ROG GSYNC Monitor
Acer monitor as 2nd
I included the monitors since they have sound as well just in case I missed something.
I'm guessing I won't get much help from ASUS but maybe someone out there is having similar issues?
**also these issues have been before the Fall Creators Update in case anyone wonders.
Hi there,
I have the same issue. After Windows10 Fall Creators Update my Soar is not recognized after a cold boot. I'm using the latest driver 1.1.18 and tried it with the whql 1.1.13 already -> same issue. I also tried to restart the windows services after a cold boot (Windows Audio Service & AudioEndpointbuildert). Nothing worked for me. I also checked Bios Settings...
I only can fix the problem with restarting my PC after a cold boot with a warm boot but i have to wait for 1 mins after cold booting.
My specs are:
Windows 10 Home 64 bit on a Samsung 830 SSD
MSI Z170A M5 w/ 6800k cpu oc'ed
16gb G.e.I.L. DDR4 3000
Aorus Geforce 1080ti extreme (no matter if NVIDIA Output is activated or deactivated)
Enermax Platimax 600W PSU
ASUS ROG PG348Q Monitor (no matter if sound is activated or deactivated)
I've heard about to deinstall Fall Creators Update to fix the Problem but this is not an option for me atm.
If someone has a solution to fix this please let us know
🙂
