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Phoebus xonar channel problems

loehsig
Level 7
Hello ,

I've been having severe audio problems. The sound card seems to be playing in monaural, E.G. if I test my headphones through the Windows 10 audio control panel, "left channel" and "right channel" are played through both the left and right drivers simultaneously. In addition, it seems like any sounds below a certain frequency aren't played at all; music has no bass whatsoever, some voices are completely cut off, and audio in general sounds distorted.

I've tried using different PCIe slots, different PCIe power connectors, both the latest drivers, 2 different pairs of headphones, and with and without the Asus RoG external headphone+microphone box. Nothing I can think of seems to fix the audio problems. Is there something I'm missing, or is it just a defective card? Thanks in advance for your help.

I'm running Windows 10 pro 64-bit, and my motherboard is the msi Z270 Gaming M7. Hopefully that's all the relevant information and somebody can help me :cool: .
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