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G14 2024 Fix the RJ45 boot issue when a hub with ethernet is connected

Motu
Level 7

Asus, please

For the love of god, fix the boot cycling issue when an external HUB is connected to a USB-C port with an ethernet port on it and it will stay on the red Asus logo. I think the issue has been there since the Neanderthals drew cave drawings. Once you disconnected the HUB, all is well boots immediately. Tried it with all the HUBs and RJ45 to ethernet USB-C in my possession.

Please, it is a simple fix. 

Thank you

232 Views
2 REPLIES 2

JackSehr
Level 7

+1, also having this issue

Motu
Level 7

Any response from Asus? It's a premium product that you pay a lot of money for. I'd at least expect a response.

Thank you.