cancel
Showing results for 
Search instead for 
Did you mean: 

Asus Rog x670e Hero 4 Dimm ram not working

nightwolfmilan
Level 7

Experiencing a weird behavior, as this issue is for a newly build:
Just purchased the X670E Hero board, with 128GB of RAM. (F5-6000J3040G32GX2-TZ5NR)

The RAM is EXPO certified, and I'm using the default speeds (3600MHz while using 4 DIMMs)
Already there were a couple of Bluescreen restarts by windows, just by browsing the web for applications to install.

 

ROG CROSSHAIR X670E HERO
64GB(32Gx2) KIT DDR5 6000Mhz G.Skill Ram (F5-6000J3040G32GX2-TZ5NR)

BIOS Memory EXPO Profile
- Auto
- Manual
- EXPO I
- EXPO II
- EXPO Tweaked

*I Try All Setting But Only Working With EXPO II Profile*

Testing 1 With 2 RAM DIMM
BIOS Setting :
- Bios Version 1202 Stable
- Memory Profile EXPO II (Working only in EXPO II)
- Slot #2 32G Ram Stick
- Slot #4 32G Ram Stick

Boot Time Almost 2Min To Display ASUS ROG LOGO

Working Properly With 64GB @ 6000Mhz Speed


Testing 2 With 2 RAM DIMM
BIOS Setting :
- Bios Version 1303 Stable
- Memory Profile EXPO II (Working only in EXPO II)
- Slot #2 32G Ram Stick
- Slot #4 32G Ram Stick

Boot Time Almost 2Min To Display ASUS ROG LOGO

Working Properly With 64GB @ 6000Mhz Speed

-------------------------------------------------------

Testing 3 With 4 RAM DIMM
BIOS Setting :
- Bios Version 1202 Stable
- Memory Profile EXPO II (Working only in EXPO II)
- Slot #1 32G Ram Stick
- Slot #2 32G Ram Stick
- Slot #3 32G Ram Stick
- Slot #4 32G Ram Stick

Boot Time Almost 5Min & More(Some Time No Display 10 to 15Min) To Display ASUS ROG LOGO
When No Display 10 to 15Min, i Clear Cmos...

Not Working Propperly 128GB @ 3600Mhz Speed


Testing 4 With 4 RAM DIMM
BIOS Setting :
- Bios Version 1303 Stable
- Memory Profile EXPO II (Working only in EXPO II)
- Slot #1 32G Ram Stick
- Slot #2 32G Ram Stick
- Slot #3 32G Ram Stick
- Slot #4 32G Ram Stick

Same as Above

Not Working Propperly 128GB @ 3600Mhz Speed 

1,293 Views
2 ACCEPTED SOLUTIONS

Accepted Solutions

Nate152
Moderator

Hello nightwolfmilan

You're having issues for two reasons.

1) You're combining two memory kits.

2) Four sticks in most cases will be problematic.

Best advice would be to return a kit.

View solution in original post

Jiaszzz_ROG
Customer Service Agent

Hello, @nightwolfmilan 

We have released the formal version of BIOS 1415 for the ROG CROSSHAIR X670E HERO on our official website.
The synchronization of different country-specific websites may experience slight delays, but it is expected to be available on the official website within 24 hours.
Please try updating to the latest BIOS version and performing a clear CMOS before verifying the problem again.

Thank you.

View solution in original post

2 REPLIES 2

Nate152
Moderator

Hello nightwolfmilan

You're having issues for two reasons.

1) You're combining two memory kits.

2) Four sticks in most cases will be problematic.

Best advice would be to return a kit.

Jiaszzz_ROG
Customer Service Agent

Hello, @nightwolfmilan 

We have released the formal version of BIOS 1415 for the ROG CROSSHAIR X670E HERO on our official website.
The synchronization of different country-specific websites may experience slight delays, but it is expected to be available on the official website within 24 hours.
Please try updating to the latest BIOS version and performing a clear CMOS before verifying the problem again.

Thank you.