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pg32uqx base lighting not turning on

Stinkytofus
Level 7

hello, 

the rear light works and the stands light in motion works

the base cover i took off, for some reason the lights just wont turn on, is there something i should do that I didn't do?

armory crate it shows since i plugged in usb a to b from monitor to my desktop rig but i dont think armory crate will help at this point

I also tried turning it on with monitor but no good, cycle, static, on, off, it just stays off

thanks

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1 REPLY 1

Jiaszzz_ROG
Customer Service Agent

Hello, @Stinkytofus 

Could you please clarify what you mean by "base cover"?
Are you referring to the rubber cap or the LED projection cover?
Or is it another component you are referring to?
I am not entirely certain about the specific part you mentioned.
Please provide photos or videos documenting the specific area or context where the issue occurs in detail.

Thank you.