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ROG Chakram wont connect with USB

rexor89
Level 7

Hi there,

the mouse is working fine but when i want to charg it with the usb-c cable, it wont connect to my PC. I get a warning message from W10 saying the usb device cant connect properly but it seems it charges at least but cant use it since the wireless function is deactivated.

What can I do to fix it?

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1 REPLY 1

Nate152
Moderator

Hello rexor89,

For wireless mode....

1) Connect the wireless dongle to a pc usb port.

2) Set the switch on the bottom of the mouse to 2.4GHz wireless. (Not Bluetooth)

3) Let the cable connected to a pc usb port for charging.

 

For wired mode...

Let the cable connected and set the switch to wired mode, which is the switch in the center position.

How is it going after this?