08-15-2020 11:49 AM
08-22-2020 03:55 AM
ION2K9 wrote:
I'm having following issue when sound starts playing i hear creeping in headphones its not very load and sometimes like in windows sound setting when i test device i hear crapping in other driver then that I'm testing and when i watch videos every time some one starts speaking and stops and starts i hear carping
my question is that the case with other theta devices is this normal
08-25-2020 01:21 AM
08-25-2020 05:20 PM
CrHasher wrote:
The problem you are describing is the same for me, whenever I start a track there is a popping/crackling sound, same when a track is paused or ends. This happens also mid audio when there is silence in one of the channels. Wrote to ASUS support they said its a hardware issue, hope its the case and switching with a new Theta will solve the issue, otherwise ...
Note: I am using FW v0034
08-27-2020 09:21 AM
08-27-2020 10:21 AM
ION2K9 wrote:
im using fw 0039 but ty.
09-01-2020 02:46 AM
lLegendaary wrote:
Try to format your pc maybe something in your audio interfacing with something just wanted you to update everything you can download windows 10 iso from their website ( Microsoft )...
09-01-2020 06:25 PM
CrHasher wrote:
Its not an issue with the PC, I tested on a phone with USB-C the problem persists even there. It is not a firmware problem and surely not a problem with my PC.
Asus response to the issue is:
A thorough review of your case points to a hardware issue. The next step is for you to send in the
product for repair or return the unit to it's place of purchase if it's still within the return period.
My problem is the place of purchase does not want to RMA the product 😞 so money thrown out the window.
09-17-2020 07:03 AM
CrHasher wrote:
The problem you are describing is the same for me, whenever I start a track there is a popping/crackling sound, same when a track is paused or ends. This happens also mid audio when there is silence in one of the channels. Wrote to ASUS support they said its a hardware issue, hope its the case and switching with a new Theta will solve the issue, otherwise ...
Note: I am using FW v0034
09-17-2020 08:50 AM