- Intel ME Consumer Firmware :
Check/Update Process :
Check current version : Right click on "Check.cmd" > Run as administrator
Install/Update : Right click on "Install.cmd" > Run as administrator > Automatic restart when install is done
OS requirements : Windows 10 64 bit or more recent.
Hardware requirements : Motherboards with Intel H310/B360/H370/Z390 chipset.
so ive had this issue for awhile, when i try to install this i get
Error 20: Cannot locate ME device.
Error 620: Unknown hardware platform.
when i try to install the chipset drivers from asus website, i get platform not supported as an error.
i dont have any idea how to fix this. and so far searching here or on google hasnt given me an answer. i will make a new post here shortly about it.
Pretty big problem. They will be asking for motherboard model, bios version probably. MEI Firmware version. Windows build.
Does this occur on bios default...