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[DRIVERS] Realtek USB Audio (AMD 5xx/6xx/8xx/TRX40 & Intel 5xx/6xx/7xx/8xx)

MoKiChU
Level 40

Hi everyone,

- Realtek USB Audio Drivers (UAD - ASUS ROG SS-DTS) :

Drivers : 6.3.9600.2391 WHQL [13/06/2024]
DTS APO4x Extension Driver : 1.14.0.0 WHQL [17/12/2023]
Download : Link

ASUS ROG SS|DTS Sound Unbound motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, DTS Sound Unbound installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button

INSTALL

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts
(You need to install Armoury Crate to install/use the SS drivers/app)


UPDATE

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done

Note : Your apps will be updated automatically via the Microsoft Store.

- Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS) :

Drivers : 6.3.9600.2391 WHQL [13/06/2024]
SS3-SSVM Extension Driver : 1.3.18.0 WHQL [13/07/2022]
SS3-SSVM VAD Media Driver : 1.0.3.0 WHQL [07/06/2022]
SS3 APO AudioProcessingObject Driver : 3.7.2.0 WHQL [20/06/2024]
DTS APO4x Extension Driver : 1.14.0.0 WHQL [17/12/2023]

Download : Link

ASUS ROG SS3|DTS Sound Unbound motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, Sonic Studio/Radar III, DTS Sound Unbound installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button
Launch SS3 Cleaner by right-click Run as admin
Press Windows key + X > "Device Manager" > "View" > Check "Show hidden devices" > "Sofware components" category
Uninstall these hidden devices by right-click Uninstall device (if you find them) then restart your PC :
DTS Audio Effects Component | DTS APO4x Service Component

INSTALL

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts
Update your SS3 apps : Sonic Studio III v3.16.23.0 | Sonic Radar III v3.16.23.0

UPDATE

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done

Note : Your apps will be updated automatically via the Microsoft Store.

- Realtek USB Audio Drivers (UAD - ASUS PRIME DTSX Ultra) :

Drivers : 6.3.9600.2391 WHQL [13/06/2024]
DTS APO4x Extension Driver : 1.14.0.0 WHQL [17/12/2023]
DTS APO4x Service SoftwareComponent Driver : 1.14.12.0 WHQL [15/05/2024]
DTS APO4x Core AudioProcessingObject|SoftwareDevice Driver : 1.14.8.0 WHQL [17/05/2024]
DTSX Ultra HSA SoftwareComponent Driver : 1.11.5.0 WHQL [06/07/2023]
Download : Link

ASUS PRIME DTS:X Ultra motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, DTS:X Ultra installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button then restart your PC

INSTALL

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts

UPDATE

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done

Note : Your apps will be updated automatically via the Microsoft Store.


OS requirements : Windows 10 64 bit or more recent.
Hardware requirements (AMD - AM4/AM5) : ASUS ROG motherboards with AMD 5xx/6xx/8xx series chipsets with ALC40xx codec.
Hardware requirements (AMD - sTRX4) : ASUS ROG/PRIME motherboards with AMD TRX40 chipset.
Hardware requirements (Intel) : ASUS ROG motherboards with Intel 5xx/6xx/7xx/8xx series chipsets with ALC40xx codec.

Note : In order to know which drivers package to use, match the audio specifications of your motherboard with the apps or ask me.


TIPS :

If you want to manage the drivers (remove old/unused drivers for example) that you have in your Windows DriverStore
Use Driver Store Explorer (Right click on "Rapr.exe" > Run as administrator).

If you want better interrupts delivery latency
Enable MSI (Message Signaled-based Interrupts) mode on all your supported devices (see the column "supported modes") with
MSI Mode Utility (Right click on "MSI_Mode_Utility_v3.exe" > Run as administrator).

If you experience crackling, popping, audio stutter
Disable hibernation (Fast Startup included).
1,131 Views
876 REPLIES 876

achugh
Level 11

EDITED on 7-JUNE-2024: Please see the next message where MokiChU has corrected my message. Please use his message to help yourself.

For anyone, who likes to know if they have Realtek USB Audio or not, you can follow the simple steps below:

STEP 1 - In the windows search bar type either "Computer Management" or "Device Manager" to open either application. I will use "Device Manager" for my screenshots because in Computer Manager, you can click on Device Manager to get to the same information since Computer Management is a container for couple of these individual panels to be shown together for quick troubleshooting.

NOTE: The screenshots are from my Z790 DARK HERO board

achugh_1-1717616114936.png

STEP 2 - Expand "Sound, video and game controllers" so that you can see "Realtek USB Audio" as shown above in the screenshot.

STEP 3 - Now right click on the "Realtek USB Audio" and choose Properties from the popup menu as shown below in the screenshot.

achugh_2-1717616233210.png

STEP 4 - Click on the EVENTS TAB as shown in the screenshot below and click on the very first event with description "Device install requested." as shown in the screenshot below.

achugh_3-1717616322512.png

STEP 5 - In the INFORMATION area of this window you can see the DEVICE information. In my case, it is starting with USB. My full device string in the screenshot above is "USB\VID_0B05&PID_1A98&MI_00\6&27158842&0&0000". This is the device windows is looking for in the driver installation files. Since it starts with USB, it means you have the newer motherboard that MUST use the Realtek USB Audio Drivers (UAD - ASUS ROG SS-DTS) drivers that @MoKiChU keeps referring to in the very first post or politely keeps reminding all of us here as to which one to use. Otherwise your motherboard is on the older technology stack and you should try using the Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS Legacy) version of the installers.

Hopefully, with this information you all can find out on your own and decide which driver link to use from the very first post of this thread.

-Amit

 

Disclaimer: I am not an ASUS support person so my information may be incomplete. Always follow official documentation and material provided by ASUS representatives.

INTEL i9-14900K / CORSAIR VENGEANCE RGB 192GB (4x48GB) 5200 CAS38 / ROG Z790 DARK HERO / ROG TUF GAMING RTX 4090 OC / ProArt PA-602 Case / SEASONIC PRIME TX-1300 ATX 3.0 / CORSAIR MP700 PRO 2TB PCIe Gen5 / CRUCIAL T500 2TB PCIe Gen4 / EIZO CG2700X

@achugh wrote:

For anyone, who likes to know if they have Realtek USB Audio or not, you can follow the simple steps below:

STEP 1 - In the windows search bar type either "Computer Management" or "Device Manager" to open either application. I will use "Device Manager" for my screenshots because in Computer Manager, you can click on Device Manager to get to the same information since Computer Management is a container for couple of these individual panels to be shown together for quick troubleshooting.

STEP 2 - Expand "Sound, video and game controllers" so that you can see "Realtek USB Audio" as shown above in the screenshot.


Hi,

This is correct even if this seems logical. To find out if you have an Realtek USB Audio controller or an Realtek Audio controller, you have to check your Device ManagerSound, video and game controllers :

Realtek USB Audio device = Realtek USB Audio controller
Realtek(R) Audio device = Realtek Audio controller


@achugh wrote:

STEP 3 - Now right click on the "Realtek USB Audio" and choose Properties from the popup menu as shown below in the screenshot.

STEP 4 - Click on the EVENTS TAB as shown in the screenshot below and click on the very first event with description "Device install requested." as shown in the screenshot below.

STEP 5 - In the INFORMATION area of this window you can see the DEVICE information. In my case, it is starting with USB. My full device string in the screenshot above is "USB\VID_0B05&PID_1A98&MI_00\6&27158842&0&0000". This is the device windows is looking for in the driver installation files. Since it starts with USB, it means you have the newer motherboard that MUST use the Realtek USB Audio Drivers (UAD - ASUS ROG SS-DTS) drivers that @MoKiChU keeps referring to in the very first post or politely keeps reminding all of us here as to which one to use. Otherwise your motherboard is on the older technology stack and you should try using the Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS Legacy) version of the installers.

Hopefully, with this information you all can find out on your own and decide which driver link to use from the very first post of this thread.

-Amit


This is incorrect. The fact that the hardware ID of your Realtek USB Audio device starts with "USB" means absolutely nothing other than that you are using an Realtek USB Audio controller. Whether you have an ASUS ROG SS|DTS Sound Unbound motherboard with ALC40xx codec or an ASUS ROG SS3|DTS Sound Unbound motherboard with ALC40xx codec or an ASUS ROG SS3|DTS Sound Unbound motherboard with AMD TRX40 chipset, the hardware ID of your Realtek USB Audio device starts with "USB".

On the other hand, you can determine by yourself your motherboard audio type by your hardware ID, you have to check your Device ManagerSound, video and game controllers > Right click on your Realtek USB Audio device > Properties > Details tab > Hardware Ids :

ASUS ROG SS|DTS Sound Unbound motherboards with ALC40xx codec Hardware Ids : 

Spoiler
USB\VID_0B05&PID_1A97&MI_00
USB\VID_0B05&PID_1A98&MI_00
USB\VID_0B05&PID_1AF1&MI_00

ASUS ROG SS3|DTS Sound Unbound motherboards with ALC40xx codec Hardware Ids : 

Spoiler
USB\VID_0B05&PID_1996&MI_00
USB\VID_0B05&PID_1998&MI_00
USB\VID_0B05&PID_1999&MI_00
USB\VID_0B05&PID_19AC&MI_00
USB\VID_0B05&PID_1A16&MI_00
USB\VID_0B05&PID_1A20&MI_00
USB\VID_0B05&PID_1A27&MI_00
USB\VID_0B05&PID_1A52&MI_00
USB\VID_0B05&PID_1A53&MI_00
USB\VID_0B05&PID_1A5C&MI_00
USB\VID_0B05&PID_1A7A&MI_00

ASUS ROG SS3|DTS Sound Unbound motherboards with AMD TRX40 chipset Hardware Ids : 

Spoiler
USB\VID_0B05&PID_1915&MI_00
USB\VID_0B05&PID_1916&MI_00
USB\VID_0B05&PID_1917&MI_00

@MoKiChU Please add a link inside the first post in this thread and link it to the post above.
How to determine the sound system of your board 

FireRx
Level 11

Thanks Mokichu. 

Intel Core i9 103900KS
Asus Maximus Z790 Extreme [bios 2301]
LG (34U97-s) Monitor 3440 x1440
Nvidia RTX 3090 FE
Windows 11 Pro
64gbz Memory

kavencsteve
Level 8

@MoKiChU wrote:

Hi everyone,

- Realtek USB Audio Drivers (UAD - ASUS ROG SS-DTS) :

Drivers : 6.3.9600.2382 WHQL [14/03/2024]
DTS APO4x Extension Driver : 1.14.0.0 WHQL [17/12/2023]
Download : Link

- Realtek USB Audio Drivers (UAD - ASUS ROG SS3-DTS Legacy) :

Drivers : 6.3.9600.2355 WHQL [09/03/2023]
SS3-SSVM Extension Driver : 1.3.18.0 WHQL [13/07/2022]
SS3-SSVM VAD Media Driver : 1.0.3.0 WHQL [07/06/2022]
SS3 APO AudioProcessingObject Driver : 3.7.0.0 WHQL [20/02/2024]
DTS APO4x Extension Driver : 1.14.0.0 WHQL [17/12/2023]

Download : Link

ASUS ROG SS/SS3|DTS Sound Unbound motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, Sonic Studio/Radar III, DTS Sound Unbound installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button
Launch SS3 Cleaner by right-click Run as admin
Press Windows key + X > "Device Manager" > "View" > Check "Show hidden devices" > "Sofware components" category
Uninstall these hidden devices by right-click Uninstall device (if you find them) then restart your PC :
DTS Audio Effects Component | DTS APO4x Service Component

INSTALL

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts

UPDATE

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done

Note : Your apps will be updated automatically via the Microsoft Store and it also updated for coach hire london company.

- Realtek USB Audio Drivers (UAD - ASUS PRIME DTSX Ultra) :

Drivers : 6.3.9600.2382 WHQL [14/03/2024]
DTS APO4x Extension Driver : 1.14.0.0 WHQL [17/12/2023]
DTS APO4x Service SoftwareComponent Driver : 1.14.9.0 WHQL [31/01/2024]
DTS APO4x Core AudioProcessingObject|SoftwareDevice Driver : 1.14.2.0 WHQL [03/01/2024]
DTSX Ultra HSA SoftwareComponent Driver : 1.11.5.0 WHQL [06/07/2023]
Download : Link

ASUS PRIME DTS:X Ultra motherboards :

Install/Update Process :

CLEANUP

/!\ If you already had Realtek USB Audio Driver, Realtek Audio Control/Console, DTS:X Ultra installed /!\
Uninstall them (Start > Settings > Apps) then restart your PC
Launch Driver Store Explorer > Check the boxes of all versions of drivers which .inf starts with (if you find them) :
a-volute | avolute | dts | extrtxusb | hdx | realtek | rtdusbad
Check the box "Force Deletion" then click on the "Delete Driver(s)" button then restart your PC

INSTALL

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done
Go in "Apps" folder > Install your apps from the Microsoft Store shortcuts

UPDATE

Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done

Note : Your apps will be updated automatically via the Microsoft Store.


OS requirements : Windows 10 64 bit or more recent.
Hardware requirements (AMD - AM4/AM5) : ASUS ROG motherboards with AMD 5xx/6xx series chipsets with ALC40xx codec.
Hardware requirements (AMD - sTRX4) : ASUS ROG/PRIME motherboards with AMD TRX40 chipset.
Hardware requirements (Intel) : ASUS ROG motherboards with Intel 5xx/6xx/7xx series chipsets with ALC40xx codec.

Note : In order to know which drivers package to use, match the audio specifications of your motherboard with the apps or ask me.


TIPS :

If you want to manage the drivers (remove old/unused drivers for example) that you have in your Windows DriverStore
Use Driver Store Explorer (Right click on "Rapr.exe" > Run as administrator).

If you want better interrupts delivery latency
Enable MSI (Message Signaled-based Interrupts) mode on all your supported devices (see the column "supported modes") with
MSI Mode Utility (Right click on "MSI_Mode_Utility_v3.exe" > Run as administrator).

If you experience crackling, popping, audio stutter
Disable hibernation (Fast Startup included).

My frustration is rising! I went to open Realtek Audio Console and Sonic Studio III, but they just won't budge. I searched for solutions online, even followed guides for the latest drivers, but no luck. Every time I try to open the Audio Console, it throws this error: "Cannot connect to RPC service." The kicker? My sound works fine, but it bugs me that the software isn't functioning fully. Now I can't even enable spatial audio for my speakers!

achugh
Level 11

@kavencsteve What is the motherboard model? What is the currently installed driver version you are using? What is the version of the Realtek Audio Control App? Did you ever manually change which Windows services should run or not and tried to optimize your Windows environment? What version of Windows are you using? Can you please post a screenshot of all the service you see in the Windows Services Control Panel (you may need to add more than 1 picture as the list will not fit into 1 screenshot) along with which one is running for us to help?

Disclaimer: I am not an ASUS support person so my information may be incomplete. Always follow official documentation and material provided by ASUS representatives.

INTEL i9-14900K / CORSAIR VENGEANCE RGB 192GB (4x48GB) 5200 CAS38 / ROG Z790 DARK HERO / ROG TUF GAMING RTX 4090 OC / ProArt PA-602 Case / SEASONIC PRIME TX-1300 ATX 3.0 / CORSAIR MP700 PRO 2TB PCIe Gen5 / CRUCIAL T500 2TB PCIe Gen4 / EIZO CG2700X

rtfmoz
Level 9

Please add a note to the install instructions. If you are gaming do NOT install the Sonic software. It is the cause of frequent game crashes. The Realtek Audio Control software does not work under Windows 11.

Tested on Windows 11 Pro - Release 23H2
Motherboard: ROG STRIX Z690-E GAMING WIFI
Device: Realtek USB Audio
HWID: USB\VID_0B05&PID_1996&MI_00
Type: SS3
Game Test: Ubisoft's Skull n Bones is unplayable with Sonic Software installed, multiple game crashes

I added this because I was inspired by the brilliant information you have provided @MoKiChU Kudo's!
If you would like more testing just reach out to me in Sydney, Australia!

achugh
Level 11

@rtfmoz Could your crashes in game be related to your BIOS settings? You may have seen information that the default ASUS BIOS is trying to boost the CPU to much. Most of the motherboards recently received a BIOS update where in the BIOS you can now choose to use INTEL BASELINE PROFILE which will significantly reduce the overclocking and run your setup at default Intel Baselines. If this solves your problem then the issue is not related to the application but the overclocking done by default using ASUS default BIOS profile.

Disclaimer: I am not an ASUS support person so my information may be incomplete. Always follow official documentation and material provided by ASUS representatives.

INTEL i9-14900K / CORSAIR VENGEANCE RGB 192GB (4x48GB) 5200 CAS38 / ROG Z790 DARK HERO / ROG TUF GAMING RTX 4090 OC / ProArt PA-602 Case / SEASONIC PRIME TX-1300 ATX 3.0 / CORSAIR MP700 PRO 2TB PCIe Gen5 / CRUCIAL T500 2TB PCIe Gen4 / EIZO CG2700X

@achugh Skull n Bones game crashed five times soon after entering the world. After the fifth time I followed the instructions again to remove all sound drivers then installed ONLY the drivers and no applications. No more crashes. Through a simple process of elimination identified SS3 as the source of the issue. Removed everything and started again. This time only installed drivers and DTS:X software as the Realtek Configuration Application does not work on Windows 11. Played all yesterday, 12 hours and not one crash. Happy to perform any diagnosis that may assist in nailing down the crash specifics.

[SOFTWARE] Sonic Studio III WARNING WARNING WARNIN... - Republic of Gamers Forum - 1023135 (asus.com...

MoKiChU
Level 40

Hi everyone,

- DTS APO4x Service SoftwareComponent & Core AudioProcessingObject|SoftwareDevice Drivers have been updated for this drivers package :

MoKiChU wrote:
- Realtek USB Audio Drivers (UAD - ASUS PRIME DTSX Ultra) :
Drivers : 6.3.9600.2382 WHQL [14/03/2024]


Thread, post & drivers package updated.