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AI Suite 3.00.54 stop working on w10 1909

alvarogiudi
Level 8
Hello
I use the "x99-e-10g ws" motherboard with the ASUS_AI_Suite_3_V3.00.54 program and it works perfectly.

as soon as I upgrade to w10 1909 from the previous build the program cannot see the "intel mei drivers" and generates the error:
Ensure to install MEI driver before using ASUS 5-Wey Optimization.
I also changed the IME drivers by installing the latest release, or by reinstalling the asus original drivers. I also installed w10 1909 directly to test but error always appears.
this problem exists only with version 1909.
I did all the possible tests, removing, installing, changing versions, but without solution. I don't know who to write to. Asus has no direct support for these problems to write to.
thanks
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35 REPLIES 35

davemon50
Level 11
The first thing I suggest you do is to update your BIOS to latest if it's not updated.

Then, here are a couple previous threads with similar issue, there are a few suggestions in the threads to try, for example setting your install order and chipset driver reinstall also.

https://rog.asus.com/forum/showthread.php?56643-Ensure-to-install-MEI-driver-before-using-asus-5-way...

https://rog.asus.com/forum/showthread.php?85357-Ensure-to-install-MEI-driver-before-using-asus-5-way...
Davemon50

Thanks I have already read and tried these links of yours but without success

I already have the latest bios version, I have already tried all the IME versions and I have tried even if they work.
I also installed all the w10 buid for testing.
The problem is with the 1909 version. The basic version for my motherboard is the ASUS_AISuite3_DIP5__99-E-10G_WS_WEB_W10_64_VER30051 but I have also tried the .54 version that works perfectly with all the w10 "except the 1909"






davemon50 wrote:
The first thing I suggest you do is to update your BIOS to latest if it's not updated.

Then, here are a couple previous threads with similar issue, there are a few suggestions in the threads to try, for example setting your install order and chipset driver reinstall also.

https://rog.asus.com/forum/showthread.php?56643-Ensure-to-install-MEI-driver-before-using-asus-5-way...

https://rog.asus.com/forum/showthread.php?85357-Ensure-to-install-MEI-driver-before-using-asus-5-way...

katlani
Level 9
where do you see an AI Suite v3.00.54?
Latest i could find is AI Suite 3.00.51

asus always abandons updates for its motherboards. It is a known problem.
So you should always search independently for new versions of software and drivers free from bugs

my motherboard works perfectly with the .51 version and with the .54 version.
But it doesn't work with any combination for the w10 1909. "the problem is 1909"




katlani wrote:
where do you see an AI Suite v3.00.54?
Latest i could find is AI Suite 3.00.51

Dimitrios1971
Level 12
Latest is the 3.00.59


ASUS AI Suite 3 V3.00.59 Install Program for Windows 10 64-bit.
ASUS Dual Intelligent Processors 5 V2.00.23 for Windows 10 64-bit.
ASUS PC Cleaner V2.00.23 for Windows 10 64-bit.
ASUS EZ Update V3.00.11 for Windows 10 64-bit.
ASUS System Information V2.00.04 for Windows 10 64-bit.

OLD


NEW

I can only find Version 3.00.52
2019/08/2772.18 MBytes
AI suite III V3.00.52
AI suite III V3.00.52
- USB BIOS Flashback V1.03.12
- Ez Update V3.00.11

Im getting this error - Ai Suite 3 can't open ASio.sys !!(5)

Where we can get AI Suite V3.00.59? Is there Fan Xpert updated too? Thank you.

thanks

you have the link to download the .59 version so i can try it?
:o:o

Dimitrios1971 wrote:
Latest is the 3.00.59


ASUS AI Suite 3 V3.00.59 Install Program for Windows 10 64-bit.
ASUS Dual Intelligent Processors 5 V2.00.23 for Windows 10 64-bit.
ASUS PC Cleaner V2.00.23 for Windows 10 64-bit.
ASUS EZ Update V3.00.11 for Windows 10 64-bit.
ASUS System Information V2.00.04 for Windows 10 64-bit.

Rewerend
Level 9
Where we can get AI Suite V3.00.59? Is there Fan Xpert updated too? Thank you.