According to the information that I currently have from the Aura service for TUF systems and others, there is a huge incompatibility with this tool, which I saw information about in the middle of the forum in conjunction with what I reported in the TUF subforum ( https://rog
.asus.com/forum/showthread.php?129425-Asus-tuf-dash-f15-Error-aura-system). And the background I have is as follows:
1- Too much outdated or redundant information.
2- Multiple software that directly generate hyper-incompatibilities. Among the services of the Microsoft store, the drivers and software of the official pages of Asus and Aura.
In the Microsoft store there are at least 4 or 5 applications that are correlated with the ArmoryCrate and Aura services. Examples of these are:
-Tuff Aura Core
-Rog Aura Core
On the other hand, the official page of Aura has three links in which it is indicated:
-ArmoryCrate and Aura > https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/ArmouryCrateInstallTool.zip
-Lighting_Control_1.07.79_V2.2 > https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Lighting_Control_1.07.79_V2.2.zip
Asus official page:
AURA Lighting Control > https://dlcdnets.asus.com/pub/ASUS/Graphic%20Card/Unique_Applications/AURA_RGB_Lighting_Control_Grap...
Version Armory Crate Full Installation Package > https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Full_Installation_Package.zip
Uninstaller ArmoryCrate > https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Uninstall_Tool.zip
LiteLogTool > https://dlcdnets.asus.com/pub/ASUS/mb/14Utilities/Armoury_Crate_Lite_Log_Tool.zip
On the other hand, the device list has not been updated since 2018 according to official documentation > https://dlcdnets.asus.com/pub/ASUS/GamingNB/AppforWin10/ArmouryCrateService/Supported_List.pdf
ArmoryCrate information and list obtained from: https://www.asus.com/ES/support/FAQ/1042459
The above information is from the ArmoryCrate tool; The ArmoryCrate tool is separate from Aura, AuraService and Aura Creator.
Aura Creator did a 'page update on 04-2022' but the models are based directly from the documentation. Aura Creator information link: https://www.asus.com/ES/support/FAQ/1042459
Additionally, even if you have ArmoryCrate and AuraCreator, it won't do you any good, since neither AuraService nor the aforementioned tools have really updated compatibility for keyboards, peripherals, and others. Even the incompatibility reaches the point where a keyboard language change from EN_US to ES_ES, EN_UK, ES_MX makes the tools incompatible. Because as far as I can tell someone didn't do the work of using UFT-8 or universal library compatibility in it. On the other hand, the official pages of both .com and .es domains indicate that only certain pages are really official, which would invalidate all the rest of the pages, according to 'cybersecurity' communications, this can be denoted in something as simple as not loading of images on the support and driver pages of certain devices. Paradoxically, these pages are linked by the same .com and .es domains, which, in a few words, shows little seriousness, decline, null management, among others. On the other hand, the pages reveal support hours that are not the same as the contact numbers indicate. As well as attention.
But without leaving the focus that is AuraCreator, ArmoryCrate and the inoperability of the services. I think it is pertinent that we should make a respective complaint about the inaptitude of the company regarding these tools. Forgive me, fellow developers, but there is mismanagement here and it shows a mile away.
I hope this information is useful to you. Well in my case. I am disenchanted with the brand, other colleagues told me that the Asus high-end was decent and the Semi-High as well. In conjunction with the quality of the materials among others. But I have encountered more problems than medium or even low gamma equipment. I saw someone out there with a computer similar to mine, who has many problems and firmware updates also have many problems.