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pc shutdown q code 00 and yellow diode

ojhudek6
Level 7
While playing a game, the computer suddenly shut down with q code 00. The yellow ram led was on. The fans did not spin. I had to turn off the computer at the power source. I tried clearing the cmos. I have everything set to default. Only the xmp profile is on. memories show a voltage of 1.344V. Is this correct? What could have caused the shutdown? Thank you for the advice.

CPU: AMD RYZEN 5950X
MB: ASUS ROG DARK HERO CROSSHAIR VIII
GPU: ROG STRIX 3090 OC
RAM: GSKILL TRINDENTZ NEO 4x8GB 3600MHZ
PSU: SEASONIC PRIME GOLD 1300W
SSD: SAMSUNG 990 PRO 1TB+SAMSUNG 990 PRO 2TB
BIOS: LAST VERSION 4402
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1 REPLY 1

Rizlah
Level 7
ojhudek6 wrote:
While playing a game, the computer suddenly shut down with q code 00. The yellow ram led was on. The fans did not spin. I had to turn off the computer at the power source. I tried clearing the cmos. I have everything set to default. Only the xmp profile is on. memories show a voltage of 1.344V. Is this correct? What could have caused the shutdown? Thank you for the advice.

CPU: AMD RYZEN 5950X
MB: ASUS ROG DARK HERO CROSSHAIR VIII
GPU: ROG STRIX 3090 OC
RAM: GSKILL TRINDENTZ NEO 4x8GB 3600MHZ
PSU: SEASONIC PRIME GOLD 1300W
SSD: SAMSUNG 990 PRO 1TB+SAMSUNG 990 PRO 2TB
BIOS: LAST VERSION 4402


i had this issue with the last 2 bios (including the one that they deleted) so i went back to 4006