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Asus ROG Strix Helios GX601

ldmmcg
Level 7

I have a 

Asus ROG Strix Helios GX601 case the fan control hub that comes with the case needs to be replaced but i can not find the replacement what do i get or where do i get a replacement

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3 REPLIES 3

Jiaszzz_ROG
Customer Service Agent

Hello, @ldmmcg 

Could you please provide the reason for the replacement of the current fan control hub and also provide a photo of it?
Please also check the top right corner of the screen and kindly share the details requested in the PM inbox.

Thank you!

I need the fan control hub because the rear fan is not working on my case. I replaced the fan and it still did not work

IMG_0651.jpeg

Jiaszzz_ROG
Customer Service Agent

Hello, @ldmmcg 

Based on the situation you describe, it is recommended that you visit the ASUS Service Center to have your device checked.
Please refer to ASUS support for further assistance.

Thank you.