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RAM slot stuck on RGB rainbow only.

macmus
Level 7
After SW update on Armory Crate one of the RAM slots is stuck on RGB and does not change regardless of the settings.
I have tried to rotate the ram but it seems it's a Motherboard issue, cause problem does not move with RAM.

What is the problem ?
449 Views
28 REPLIES 28

Silent Scone@ASUS wrote:
Please submit a bug report in the Armory Crate thread.


Done

Silent Scone@ASUS wrote:
Please submit a bug report in the Armory Crate thread.


Done: please see> https://rog.asus.com/forum/showthread.php?108158-AURA-SYNC-1-07-35-Report-any-issues-here&p=814808#p...

Visumax
Level 7
I have 128GB installed. It is the same issue for me. Slot D1 stays Rainbow. Slot A1, B1, and C1 will change. In addition, if I turn off Aura in the BIOS, ram slot D1 stays lit in Rainbow but all of the other Aura leds on the MOBO ( to include ram slots A1, B1, and C1 ) will turn off like they are supposed to do. What heck?! This is a $900 board!

Hi all, i posted a solution for solve the problem of Armoury Crate what just can control 6 of 8 sticks
Enjoy!
https://rog.asus.com/forum/showthread.php?120504-Solution-for-2-of-8-sticks-problem-RGB

MXAndresMX wrote:
Hi all, i posted a solution for solve the problem of Armoury Crate what just can control 6 of 8 sticks
Enjoy!
https://rog.asus.com/forum/showthread.php?120504-Solution-for-2-of-8-sticks-problem-RGB


Worked for me !!

Big thanks to you MXAndresMX
i will keep updating if something goes wrong !

MXAndresMX wrote:
Hi all, i posted a solution for solve the problem of Armoury Crate what just can control 6 of 8 sticks
Enjoy!
https://rog.asus.com/forum/showthread.php?120504-Solution-for-2-of-8-sticks-problem-RGB


Brilliant work! 🙂 This worked for me. However, I still have one issue. My ASUS 1080 Ti Strix displys the wrong color. I want the color to be blue. The LED is blue but the back-plate is purple. Any idea what this is all about?

BR,
Andreas

macmus
Level 7
Asus rep contacted over the phone that they are aware of bug, won't be fixed untill sometime october

Tux-box1
Level 7
Did a fresh rebuild from complete reformat and reinstall.
here are the version info reportd by armoury crate.
__________________________________________________
Item Version
---- -------
Armoury Crate UWP App 3.1.5.0
ROG Live Service 1.1.6.0
AURA Service (Lighting Service) 3.04.22
Armoury Crate lite service 3.1.5
ASUS AIOFan HAL 1.1.11
ASUS AURA Extension Card HAL 1.0.24
ASUS AURA Motherboard HAL 1.0.66
AacVGA 0.0.3.0
KingstonDram 1.0.27
AURA DRAM Component 1.0.53
ENE RGB HAL 1.1.26.1
ENE_QSI_Azeroth_HAL 1.0.9.0
Patriot Viper DRAM RGB 1.0.9.1
__________________________________________________
I've gone from slots D1, D2 frozen to slots C1, C2 frozen.

So it is now January 2022, I've got a new ROG Strix X570-F motherboard, and there is no way to control the RAM. And Tech Support was useless: uninstall, reinstall, clear the BIOS. Nothing. It is not rocket science to control LEDs on a stick of RAM. In fact, it is one of the most basic requirements of this motherboard. So disappointed right now.