z390-E + 9700K hang on boot

[JosePedro]

Hi,

Need help please, don't now what else to do, i can't get the system stable.

Asus Strix z390-E Gaming bios 0805; new
i7 9700K + Noctua NH-U12S; new
G.Skill 2x16Gb DDR4-3200MHz CL16 (F4-3200C16D-32GSXWB -- Q.V.L.); new
Asus Dual GTX 1060 6Gb firmware updated NvidiaTool; used
Corsair RM850i full Modular; new
SSD M.2 2280 Samsung 970 EVO 1Tb NVMe; new
SSD Sata Samsung 850 PRO 256Gb; used
HDD Sata WD 7200 500 Gb; used
OS Win10 OEM, updated

Updated MB bios, new firmware of the graphic, latest drivers from Asus and Nvidia

Atm, the system only runs after a clear cmos, and giving errors at Prime95, going to wait to finish and try to look for results and post here;
MemTest86 gives no Errors with both mem sticks in;
As soon i try to restart or turn off going to have to clear cmos;

Tried to enable XMP at bios but it never boots, have to go deeper at voltage settings;
Have the AI Suite 3 instaled, althought im a noob at overclock these days,
Now its like this, it seems to have diferences between settings reads


Already sent an email to shopt where i bought it and they said its unsual, so maybe Monday going to take the tower there,

WHat can i try meanwhile??
Thanks in advance

[drop4205]

What Q code is it hanging on

[JosePedro]

You mean about the onboard led's? the BOOT (yellow green)
and today about 15 mins later it had anged it booted for bios, but it hanged again even after i loaded defaults

[Silent_Scone]

drop4205 wrote:
What Q code is it hanging on

The -E does not have a Q-Code LED.

JosePedro wrote:
You mean about the onboard led's? the BOOT (yellow green)
and today about 15 mins later it had anged it booted for bios, but it hanged again even after i loaded defaults

Does the issue occur with XMP disabled?

If so, might be worth remounting the CPU, and whilst you're there, check the socket for any bent pins.

[JosePedro]

Does the issue occur with XMP disabled?

yes. btw, it only boots with XMP disabled

If so, might be worth remounting the CPU, and whilst you're there, check the socket for any bent pins.

ok, going to do this now.

Prime 95 running for over 4 hours no error iet

[JosePedro]

cooler/cpu clean, a bit less of noctua grease
and again hangs
Clear Cmos



and here i am 😕

[cljustin]

Have you ran this on stock settings after clearing CMOS?

[JosePedro]

cljustin wrote:
Have you ran this on stock settings after clearing CMOS?

Well, tbh, i try to load stock settings, as seen above, but it always boots with oc :confused: this is one question i have, how to load stock settings?
This is the best bios right, the 0805?
And the Clear Cmos i do it by-the-book (disconnect power, remove cable, put jumper on, wait 10 to 20 seconds, remove jumper, reconnect cable, turn on)

My 1st, 2nd and 3rd attempt to have it stable was without any oc (bios or software), and always had the hang problem, then i came here to the forum and figured (maybe bad) that it might need to had some tweaks(oc) to get it stable, you understand what i mean?

Edit: i mean by attempts OS installs with single dimm, only NMMe
Didnt tried iet without the graphic card since it didnt give any error that i now (board led)
Once again another hang, this time took graph out and removed battery for the clear cmos,
loaded defaults and boot, cpu-z say its with oc :s

Edit 2: ok, it no oc, it's the default turbo mode

runned prime 95 for 10 hours no errors, after reboot it hanged again 😞

Later today i'll try without the graphic card

[JosePedro]

Ok, removed graphic card and NVMe, clean install on SSD 850Pro, problem persists.

Reinstalled NVMe, one Ram only, without graphic card, problem persists.
This happens with CD-ROm drivers provided, or drivers from Asus site.

Now, I've noticed that it boots between 2 to 5 mins :S after being hanged.
With drivers the installation is still good, this time happened after i repaired Steam files to launch a game, and installed several things like directX, runtime, etc.

I've tried a new OS install namely win10 vs1809 build 17763.316.
Same problem...

The Event Viewer give me this


but i don't know anything about this

[Enderwiggin03]

JosePedro wrote:
Ok, removed graphic card and NVMe, clean install on SSD 850Pro, problem persists.

Reinstalled NVMe, one Ram only, without graphic card, problem persists.
This happens with CD-ROm drivers provided, or drivers from Asus site.

Now, I've noticed that it boots between 2 to 5 mins :S after being hanged.
With drivers the installation is still good, this time happened after i repaired Steam files to launch a game, and installed several things like directX, runtime, etc.

I've tried a new OS install namely win10 vs1809 build 17763.316.
Same problem...

The Event Viewer give me this


but i don't know anything about this

try 0602, I've had nothing but issues running 0805.