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Sound - New device connected

letrasenumeros
Level 9
Since I updated the BIOS (1801) and reinstalled Windows 10, I am having issues with the Sound Drivers (version 6018339_20180214R). About every hour or two, Windows freezes for about two seconds and I get the SupremeFX box (attached) notifying that there is a new device (speaker) connected.

I did the following already:
- Clean the speakers connectors;
- Utilize other speakers;
- Uninstall the sofware driver;
- Reinstall the software driver.

Thanks in advance.
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62 REPLIES 62

chevell65
Level 12
It's the constant Windows updates that are changing things in the OS. The drivers were likely working fine on previous versions. Every time Windows updates with a new build we end up with these types of strange problems. Latest Windows update completely killed AI suite 3 for me, along with a bunch of other stuff I'm sure.

psuhammer
Level 7
This has been happening since Windows 10 1809 for me. I am installing 1903 now, which was recently released. Crossing my fingers that it was a Windows update.

toronto699
Level 13
Got Rid Of Onboard Audio to fix my Realtek HD Manager Pop Up, never could fix the popup issue
I Installed A Creative SoundBlaster Sound Card