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Realtek audio console doesn't support this machine

alephyw23
Level 7
Good afternoon guys, I'm facing a problem that's annoying me, I'm not getting access to the Realtek Audio Console, the following error appears "realtek audio console does not support this machine", this happened a few times, but I reinstalled the driver audio and everything was fine, but after I updated my windows to the most current version at the moment I can not solve it, I really like this program, I could control my microphone through it, and also switch between performance, powerful, and extreme, now without getting access I have to keep the phone in what seems to be extreme, the sound is very loud, and I can not change the sonic studio. My question is if anyone knows how to fix it? or tell me another program to make the settings of my phone, it's a hyperx cloud revolver s, and my motherboard is a z370f. Thank you. Print https://ibb.co/3kjRq3M
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3 REPLIES 3

MoKiChU
Level 40
alephyw23 wrote:
Good afternoon guys, I'm facing a problem that's annoying me, I'm not getting access to the Realtek Audio Console, the following error appears "realtek audio console does not support this machine", this happened a few times, but I reinstalled the driver audio and everything was fine, but after I updated my windows to the most current version at the moment I can not solve it, I really like this program, I could control my microphone through it, and also switch between performance, powerful, and extreme, now without getting access I have to keep the phone in what seems to be extreme, the sound is very loud, and I can not change the sonic studio. My question is if anyone knows how to fix it? or tell me another program to make the settings of my phone, it's a hyperx cloud revolver s, and my motherboard is a z370f. Thank you. Print https://ibb.co/3kjRq3M


Hi,

When you updated Windows 10 to the latest version 1903, Windows Update updated your audio drivers. The problem is that the drivers from Windows Update do not contain the Extension Driver (HDX_AsusExt_AVO_RTK.inf in your case) allowing you to have access to Realtek Audio Control.

Here is the latest audio drivers for your ASUS ROG motherboard (use the FIRST INSTALL/CLEAN INSTALL tutorial of ROG Sonic Studio III install type) : https://rog.asus.com/forum/showthread.php?105341-DRIVERS-Realtek-HD-Audio-(UAD)

MoKiChU
Level 40
alephyw23 wrote:
Good afternoon guys, I'm facing a problem that's annoying me, I'm not getting access to the Realtek Audio Console, the following error appears "realtek audio console does not support this machine", this happened a few times, but I reinstalled the driver audio and everything was fine, but after I updated my windows to the most current version at the moment I can not solve it, I really like this program, I could control my microphone through it, and also switch between performance, powerful, and extreme, now without getting access I have to keep the phone in what seems to be extreme, the sound is very loud, and I can not change the sonic studio. My question is if anyone knows how to fix it? or tell me another program to make the settings of my phone, it's a hyperx cloud revolver s, and my motherboard is a z370f. Thank you. Print https://ibb.co/3kjRq3M


Hi,

When you updated Windows 10 to the latest version 1903, Windows Update updated your audio drivers. The problem is that the drivers from Windows Update do not contain the Extension Driver (HDX_AsusExt_AVO_RTK.inf in your case) allowing you to have access to Realtek Audio Control.

Here is the latest audio drivers for your ASUS ROG motherboard (use the FIRST INSTALL/CLEAN INSTALL tutorial of ROG Sonic Studio III install type) : https://rog.asus.com/forum/showthread.php?105341-DRIVERS-Realtek-HD-Audio-(UAD)

MoKiChU wrote:
Hi,

When you updated Windows 10 to the latest version 1903, Windows Update updated your audio drivers. The problem is that the drivers from Windows Update do not contain the Extension Driver (HDX_AsusExt_AVO_RTK.inf in your case) allowing you to have access to Realtek Audio Control.

Here is the latest audio drivers for your ASUS ROG motherboard (use the FIRST INSTALL/CLEAN INSTALL tutorial of ROG Sonic Studio III install type) : https://rog.asus.com/forum/showthread.php?105341-DRIVERS-Realtek-HD-Audio-(UAD)



Man, man, you're awesome, thank you, I did it step by step and solved it, you're the guy. ;););););););)