ASUS Maximius XII Hero and Samsung 970 EVO PLUS 2T

[eegee]

Hi,

I have 2 new Samsung 970 EVO PLUS 2TB (NVME). Both are not detected by BIOS nor OS (Windows 10 2004)

My Samsung 970 EVO PLUS 500GB works properly in all 3 M.2 Slots.

Has anybody got a running Maximus XII board with this specific Version of Samsungs 970 EVO PLUS NVMEs? (2TB Version)

Neither ASUS Support nor Samsung Support nor me can believe that both 2TB are defect.

Thanks in advance!

Harald

[Saltgrass]

It isn't important where you buy your stuff, but you might think about changing... If both of those original drives were bad, it does not look good for that company..

You are saying, the company did not just replace the drives, but sent them back to Samsung for evaluation?

And just in case it may be a factor, I don't use Armory Crate..

[Sooshi]

I also have a Samsung SSD 970 EVO Plus 1TB. Never had a problem. I just built this computer last week with the 10900K as well. However my device manager doesn't show the same as yours. Mine just says Standard NVM Express Controller instead of Samsung NVM. Does this even matter? Also under Disk Drives, it says Samsung SSD 970 EVO Plus 1TB, but yours says something about SCSI? I'm quite confused.

uploading a photo

[hsm06]

Sooshi wrote:
I also have a Samsung SSD 970 EVO Plus 1TB. Never had a problem. I just built this computer last week with the 10900K as well. However my device manager doesn't show the same as yours. Mine just says Standard NVM Express Controller instead of Samsung NVM. Does this even matter? Also under Disk Drives, it says Samsung SSD 970 EVO Plus 1TB, but yours says something about SCSI? I'm quite confused.

uploading a photo

You need install samsung nvme driver.

https://www.samsung.com/semiconductor/minisite/ssd/download/tools/