STRIX Z270H ASUSGPUFanService.exe error - need immediate help

[SherardG]

Hey guys,

Helping a friend out. He recently had a refresh of his old Z170 board to a Z270 to better complement his 7700K unit; he also added a STRIX 1080Ti (A11G) and herein lies an issue.

Specs are:

STRIX Z270H - BIOS version updated over internet to 1009 (July '17)
i7 7700K
G.Skill 3200 2x8GB Kit
1x HDD as main storage in non-RAID configuration
1x HDD as backup storage
Windows 10 Pro installed on primary HDD, auto-patched to 16299.25 (never used during fresh install, was only usable after FCU 16299 build patch)
Seasonic Prime Platinum 750W

BIOS configuration:

XMP profile for 3200 MHz enabled
CPU running sync all cores with MCE Disabled at 45x100
VCore running adaptive mode @ 1.164, negative offset at -0.015 (observed spikes during benchmarks to 1.184v)
LLC set to Level 6
IA / DC set to 0.01
Power saving mode enabled

So what happens is;
1. We install everything bundled on the motherboards' & GPU's CD after Windows Patch (Except Norton & Chrome) - MOBO Shipped with BIOS 0809 or 0909, whatever is dated December 2016
2. After installation, everything works fine. AI Suite works good, couple of burn ins and restarts, no issues. Change of CPU fan curves possible. Created custom fan curves for GPUTweakII no issues. EZUpdate updates only Realtek despite having newer AISuite versions on site.
3. Restart issue for FCU apparent but only for GPUTweak and ledlightingcontrolservice.exe or something to that matter. Added context menu registry fix to combat this issue.
4. Suddenly, everytime PC starts, ASUSGPUFanServer.exe error occurs. Checked eventviewer, issue is due to Kernelbase.dll in C:\Windows\System32. Issue is observed as follows:

• When PC comes to a fresh start, GPUTweakII launching causes the error
  
• Switching 0dB fan mode back and forth shows the error prompt
  
• Setting anything related to GPU Fan via GPUTweakII causes the error to show
  
• Error sometimes leaves GPU to consistently run at 36% fan speed, when you change something, sometimes it will consistently follow fan curve
  

5. We also noticed that AISuite 3 does not auto start, cannot be started etc.
6. Uninstalled AISuite and GPUTweakII, restart PC using context menu
7. Installed latest available versions from MyProducts page for STRIX Z270H for Windows 10 64Bit,
8. Encounter the same error.

Would the AISuite installer for my Maximus X Hero work on his board? Sorely need your advice.

Thank you!

[Jackener]

same error here ,everytime i try to do something on gputweak 2 it show the error message "ASUSGPUFanServiceEx.exe stopped..." my cpu is an Asus strix Z270F and nvidia gefotce gtx1070 as gpu. I tried to update AISUITE as suggested but didn't worked.

[orionrobert]

That AI Suite link is broken, and I also dont want to download more software. Anyone find a fix for GPU Tweak II?

[SherardG]

orionrobert wrote:
That AI Suite link is broken, and I also dont want to download more software. Anyone find a fix for GPU Tweak II?

This is the fix for GPUTweak II 😄

[orionrobert]

SherardG wrote:
This is the fix for GPUTweak II 😄

So then what is the fix if I don't have AI Suite installed?

[SherardG]

orionrobert wrote:
So then what is the fix if I don't have AI Suite installed?

Maybe try installing it? Fixed this board's and my personal board's issue. So that's both Z370 and Z270 mobos for you.

[skumdog]

I am also having this same issue. just noticed it today. Don't know why this would randomly start like this.

[SherardG]

Did you perform procedure exactly as said? Uninstalling AISuite won't help... You have to run the AISuite cleaner and perform a clean system restart (not the hybrid bull that MS enforces on FCU) - after that, install the latest BETA. This is tested already on 4 working gaming rigs.

[Matuzz]

Updating both AI Suite 3 and GPU Tweak II to the latest version fixed all problems caused by the new Windows 10 updates. Download GPU Tweak II from your GPU's support page and AI Suite 3 from your Motherboard's support page.