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BSODs with Maximus IX Hero,1TB 970 EVO NvME SSD, & Win 10 Pro 1803. Anyone else?

Neurisko
Level 7
I get blue screens when running RealBench and AIDA64. Errors are: CLOCK_WATCHDOG_TIMEOUT or WHEA_UNCORRECTABLE_ERROR

On Tue 7/10/2018 12:51:34 PM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\071018-7671-01.dmp
This was probably caused by the following module: hal.dll (hal+0x3F520)
Bugcheck code: 0x124 (0x0, 0xFFFF9F81ABDA5028, 0xBE000000, 0x800400)
Error: WHEA_UNCORRECTABLE_ERROR


On Tue 7/10/2018 11:47:27 AM your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\071018-7406-01.dmp
This was probably caused by the following module: Unknown (0x0000000000000000)
Bugcheck code: 0x101 (0x18, 0x0, 0xFFFFF803C5B8D180, 0x0)
Error: CLOCK_WATCHDOG_TIMEOUT


WhoCrashed and BlueScreenView are not helpful. BlueScreenView just points to hal, ntoskrnl, and pshed.

I've reinstalled Windows 10 Pro three times on the 970. The SSD is in port M.2_2 and SATA ports 5 and 6 are free. It's in PCI X4 mode.

I'm running the same version of Windows on SATA SSD (I've got an oldish 512GB Crucial MX100) works fine. Stress tests run fine, no blue screens at all. It seems like it might be the NvME driver and the Windows update as I've seen reports of problems with the Windows 10 Pro 1803 release and SSDs.

I can post minidumps if that would help. Am I missing something simple? The fact that 1803 works fine with my SATA SSD really points to the new SSD as the source of the problem, but I'd love to find a solution so I don't have to return it and deal with SATA speeds until I can get a new motherboard or they fix the driver issues.

System is:
Maximus IX Hero
7700K at stock speeds
32GB DDR4 @ 3200Mhz (XMP)
Windows 10 Pro
Samsung 1TB 970 EVO
512GB Crucial MX100 SATA3 SSD
2x4TB WD SATA3
EVGA Supernova 650W PSU

Thanks.
4,567 Views
13 REPLIES 13

It's been fine for two days. I got rid of an old USB hub that was giving me an unrecognized device, even though I used it for a long time.

chevell65 wrote:
Have you tried bumping up the VCCIO or VCCSA/system agent voltage? Try setting both to 1.125v for now.


I'll try that next time it happens. Thanks.

I'm thinking if that doesn't work, I'll go to a previous BIOS version. I was fine on 1009 for a long time before I got the NvME SSD, but I figured the NvME compatibility fixes that were mentioned in the release notes would be a good idea. Maybe I'll try 1203.

I went to BIOS 1203 and still had problems, blue screens at least once a day, sometimes more. I went back to BIOS 1009 and it's been stable for 5 days now. So... the BIOS revs past 1009 just don't work for my system for some reason. Maybe my Hero IX is an early version off the assembly line, I dunno. If ASUS wants to send me an updated version I'll try it, but until then I'm sticking with version 1009 I guess.

By the way, still rock solid aside from some wake from sleep issues.



Neurisko wrote:
I went to BIOS 1203 and still had problems, blue screens at least once a day, sometimes more. I went back to BIOS 1009 and it's been stable for 5 days now. So... the BIOS revs past 1009 just don't work for my system for some reason. Maybe my Hero IX is an early version off the assembly line, I dunno. If ASUS wants to send me an updated version I'll try it, but until then I'm sticking with version 1009 I guess.

chevell65
Level 12
I had an old Asus AC66U PCIe WiFi adaptor, the drivers of which caused my Z370 system to not shut down or boot up on occasion, removing the drivers and the device fixed the issue. I also had an old out of date sata harddrive cause the same boot up and shut down freezing issues.